IBM OpenPages with Watson Logo
IBM OpenPages with Watson Logo
IBM

IBM OpenPages with Watson

Composite Score
7.2 /10
CX Score
7.0 /10
Category
IBM OpenPages with Watson
7.2 /10

What is IBM OpenPages with Watson?

IBM® OpenPages® with IBM Watson® is an AI-driven, highly scalable governance, risk and compliance (GRC) solution that runs on any cloud with IBM Cloud Pak® for Data. Centralize siloed risk management functions within a single environment designed to help you identify, manage, monitor and report on risk and regulatory compliance, especially in today’s changing business landscape.

Company Details


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Awards & Recognition

IBM OpenPages with Watson won the following awards in the Governance, Risk and Compliance category

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IBM OpenPages with Watson Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM OpenPages with Watson.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

98 Plan to Renew

74 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
84%
Negotiation and Contract:
65%
Conflict Resolution:
77%
Strategy & Innovation:
70%
Service Experience:
66%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM OpenPages with Watson?

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3% Negative
30% Neutral
67% Positive

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Altruistic

Cons

  • Under Delivered

Feature Ratings

Average 83

Risk Management

86

Policy Management

86

Incident Management and Remediation

86

Threat and Vulnerability

85

Workflow Management

82

Vendor Management

81

Asset Management

79

Reporting and Dashboards

76

Audit and Compliance Management

73

Vendor Capability Ratings

Average 79

Availability and Quality of Training

89

Ease of Implementation

85

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

81

Ease of Data Integration

81

Quality of Features

79

Vendor Support

78

Breadth of Features

78

Ease of IT Administration

74

Business Value Created

74

Ease of Customization

68

IBM OpenPages with Watson Reviews

Yogeshwaran n.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Awesome product

Likeliness to Recommend

10 /10

What differentiates IBM OpenPages with Watson from other similar products?

User friendly

What is your favorite aspect of this product?

Performance is awesome

What do you dislike most about this product?

No disikes

What recommendations would you give to someone considering this product?

Easy to acess

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jack H.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

Excellent product.

Likeliness to Recommend

10 /10

What differentiates IBM OpenPages with Watson from other similar products?

While I do not currently use this product, at the time I beleive what I found most impressive was it's versatilitiy and applicability across multiple industries. I used it personally with media (newspapers); but I have seen it used in everything from manufacturing to logistics.

What is your favorite aspect of this product?

It was exceptionally well supported.

What do you dislike most about this product?

No major complaints.

What recommendations would you give to someone considering this product?

It's a massive initiative to deploy and in the beginning, planning is critical

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Trent O.

  • Role: Consultant
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

A great ESG tool for your organization

Likeliness to Recommend

8 /10

What differentiates IBM OpenPages with Watson from other similar products?

Unknown - have not evaluated against other tools

What is your favorite aspect of this product?

Ease of use- very intuitive

What do you dislike most about this product?

Vanilla UI - a refresh of the UI is needed

What recommendations would you give to someone considering this product?

If you are in an industry that requires ESG workflow/reporting then this is a great product

Pros

  • Respectful
  • Continually Improving Product
  • Trustworthy
  • Fair

Cons

  • Charges for Enhancements
  • Under Delivered

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