ZenGRC Platform Logo
ZenGRC Platform Logo
ZenGRC

ZenGRC Platform

Composite Score
7.1 /10
CX Score
7.3 /10
Category
ZenGRC Platform
7.1 /10

What is ZenGRC Platform?

ZenGRC -- the first, easy-to-use, enterprise-grade information security solution for compliance and risk management -- offers businesses efficient control tracking, testing, and enforcement.

Company Details


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Awards & Recognition

ZenGRC Platform won the following awards in the Governance, Risk and Compliance category

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ZenGRC Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ZenGRC Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

3
Since last award

89 Plan to Renew

6
Since last award

73 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZenGRC Platform?

8% Negative
18% Neutral
74% Positive

Pros

  • Respectful
  • Fair
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 79

Audit and Compliance Management

87

Policy Management

81

Risk Management

81

Asset Management

78

Workflow Management

78

Threat and Vulnerability

78

Reporting and Dashboards

76

Vendor Management

74

Incident Management and Remediation

72

Vendor Capability Ratings

Average 76

Usability and Intuitiveness

80

Ease of IT Administration

80

Ease of Implementation

79

Availability and Quality of Training

78

Breadth of Features

78

Ease of Data Integration

76

Ease of Customization

75

Quality of Features

75

Business Value Created

75

Vendor Support

72

Product Strategy and Rate of Improvement

69

ZenGRC Platform Reviews

Kathan S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to use, customize and administer

Likeliness to Recommend

10 /10

What differentiates ZenGRC Platform from other similar products?

Easy to customize and manage

What is your favorite aspect of this product?

Mapping policies with controls across various frameworks,, reducing redundancy.

What do you dislike most about this product?

Limited third party tool integrations.

What recommendations would you give to someone considering this product?

Definitely should consider the product if wanting to enhance the GRC program across the organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alicia S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to implement, use and get the best out of it

Likeliness to Recommend

9 /10

What differentiates ZenGRC Platform from other similar products?

It supports multi-frameworks that includes ISO27001 and SOC2 and GDPR which is essential for any organisation to have a robust ISMS. Secondly, its advanced and efficient reporting mechanism are very helpful as well to present your reports to C-suite. Lastly, its easy to use integrations with different products like JIRA and service now makes life easier to get the best view of our IT compliance

What is your favorite aspect of this product?

Its automation capabilities. The platform excels at automating repetitive tasks such as evidence collection, control monitoring, and assessment scheduling. This automation not only saves time but also reduces the risk of human error, which can be critical when managing complex compliance requirements across multiple frameworks.

What do you dislike most about this product?

It can pose a challenge for non-IT person to understand its features

What recommendations would you give to someone considering this product?

Look at your company size and evaluate whether you will need multi-framework support and who can be the owner of this product

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Jeneen R.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use and helpful to the employees

Likeliness to Recommend

5 /10

What differentiates ZenGRC Platform from other similar products?

The platform uses strong compliance ethics and saves time which helps make the right decisions for companies.

What is your favorite aspect of this product?

My favorite aspect is how efficient the product is compared to others we use in our company. We can easily manage and track information we need.

What do you dislike most about this product?

Something I dislike is the it lags sometimes when too much is going on. This is an easy fix and does not affect the platform’s overall performance to an extent.

What recommendations would you give to someone considering this product?

One recommendation is to build on features that are added and make sure they run well with other softwares in the background.

Pros

  • Trustworthy
  • Generous Negotitation
  • Enables Productivity
  • Caring

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