What is Wrike?

Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.

Company Details

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Awards & Recognition

Wrike won the following awards in the Professional Services Automation category

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Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

0% Negative
2% Neutral
98% Positive

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Acts with Integrity

Feature Ratings

Average 86

Process Automation

90

Team Collaboration

89

Project Management

88

Reporting

88

Task Management and Workflow

88

Time Management

87

Business Process Analysis (BPA)

86

Billing

85

Resource Management

85

Mobile Access

85

Expense Detail Tracking

84

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

88

Breadth of Features

87

Ease of Implementation

87

Vendor Support

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Quality of Features

85

Ease of IT Administration

85

Business Value Created

84

Ease of Customization

83

Availability and Quality of Training

81

Wrike Reviews

Nicolette R.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Wrike is a great tool for company communication an

Likeliness to Recommend

8 /10

What differentiates Wrike from other similar products?

It is better priced and easier to use.

What is your favorite aspect of this product?

Overall, I'm a big fan of this particular product. It has made it much easier for us to organize, arrange, and allocate projects to our team, and it has really aided our efforts to become more organized in the process. Lists are a wonderful touch, and the layout is clean and easy. To create a task, just select the appropriate recipient (either yourself or someone else), provide the necessary details (such as dates and priority), attach files and links, format text in your task description, and organize tasks into folders. Another feature that I appreciate is the ability to assign the same work to several categories. For example, if a task is

What do you dislike most about this product?

Several elements that would make this a fantastic product have been left out, and whenever I've called support, they've just tried to upsell us to a different level plan that hasn't resolved our current issue at all. What's amusing about this is that it will happily remind you when someone has given a job to you... but it will not notify you if you assign a task to someone and they mark it completed. It will wait until all of the subtasks have been completed before informing you that the task has been completed after a specified amount of time.

What recommendations would you give to someone considering this product?

I was always meeting hurdles to implementation due to limits of capabilities after exploring a number of other platforms before being exposed to Wrike. All of these restrictions were removed after switching to Wrike since you may customize the out-of-the-box solution via good implementation and solution design.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2022

Could use some improvements.

Likeliness to Recommend

8 /10

Pros

  • Saves Time
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Vendor's Interest First
  • Less Generous
  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2022

Good overall, but on the pricey side.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Caring

Cons

  • Less Generous
  • Charges for Enhancements

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