Wrike Customer Reviews 2024

Wrike

9.1 /10

57 Reviews Write a Review

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What is Wrike?

Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.

Company Details

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Awards & Recognition

Wrike won the following awards in the Professional Services Automation category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

9 Top Rated Capabilities

13 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

8 Top Rated Features

2022

Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

92 Likeliness to Recommend

1
Since last award

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

0% Negative

0% Neutral

100% Positive

Pros

Respectful
Acts with Integrity
Security Protects
Helps Innovate

Feature Ratings

Average 86

Process Automation

Team Collaboration

Task Management and Workflow

Reporting

Project Management

Time Management

Business Process Analysis (BPA)

Security

Resource Management

Mobile Access

Billing

Vendor Capability Ratings

Average 87

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Business Value Created

Quality of Features

Vendor Support

Availability and Quality of Training

Also Featured in...

Project Portfolio Management - Enterprise

Score 9.1

View Wrike in this category (opens in a new tab)

Task Management

Score 9.1

View Wrike in this category (opens in a new tab)

Product Management

Score 9.1

View Wrike in this category (opens in a new tab)

Project Management - Enterprise

Score 8.9

View Wrike in this category (opens in a new tab)

Wrike Reviews

Tanvy A.

Role: Public Sector
Industry: Agriculture
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Easy to use with many unique features

Likeliness to Recommend

7 /10

What differentiates Wrike from other similar products?

I can confidently say that Wrike’s ability to distribute tasks automatically and sub categorise them made my work way more efficient and it helped me in assigning project more effectively and also helped me to collaborate with more people in a much more comprehensive manner

What is your favorite aspect of this product?

I love that Wrike can categorise tasks on the basis of their degree of importance and distribute them according to people in a very effective manner

What do you dislike most about this product?

I dislike that Wrike is a little on the expensive side as compared to its competitors

What recommendations would you give to someone considering this product?

I would recommend this product to someone who is looking for better task distribution and effective team collaboration.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

Sahil C.

Role: Finance
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Great Project Management Tool

Likeliness to Recommend

8 /10

What differentiates Wrike from other similar products?

1. It has better featured and less downtime compared to its peers like share point. 2. It helps in projects managements, assigning tasks within the team and time managements. 3. its ease of use is commendable

What is your favorite aspect of this product?

1. The task of knowledge transfer can be performed best on it 2. it comes with great customer support 3. You get to collaborate with teams effectively.

What do you dislike most about this product?

1. The product should launch software upgrades on regular intervals 2. The software to me is towards a pricier side so jf the team can work om it would be better

What recommendations would you give to someone considering this product?

If you are someone who works in a team of big people and have different tasks to assign to different people the. you must go for wrike

Pros

Helps Innovate
Continually Improving Product
Reliable
Efficient Service

Role: Operations
Industry: Insurance
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2023

An awesome Project Management software

Likeliness to Recommend

10 /10

Pros

Inspires Innovation
Caring
Fair
Transparent

Wrike

What is Wrike?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Wrike Ratings

92 Likeliness to Recommend

1 Since last award

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Wrike?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Automation Supports process design with a point-and-click interface that lets user build processes

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Task Management and Workflow Supports triggers and events for process automation.

Reporting Straightforward data storage with ability to create any reports easily.

Project Management Plan all resources needed to execute projects

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Business Process Analysis (BPA) Contains a template library with version control to understand and improve process efficiency.

Security Permits customers to use their identity provider of choice to manage their sign on

Resource Management Define and manage skillsets and align to specific blueprints/workshops, easily adjust and delete bookings based on resource utilization and staffing needs

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Billing Includes invoice management, time capture, and expense tracking.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Project Portfolio Management - Enterprise

Task Management

Product Management

Project Management - Enterprise

Wrike Reviews

Tanvy A.

Easy to use with many unique features

Likeliness to Recommend

Pros

Sahil C.

Great Project Management Tool

Likeliness to Recommend

Pros

An awesome Project Management software

Likeliness to Recommend

Pros

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Feature Ratings

Process Automation

Team Collaboration

Task Management and Workflow

Reporting

Project Management

Time Management

Business Process Analysis (BPA)

Security

Resource Management

Mobile Access

Billing

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Business Value Created

Quality of Features

Vendor Support

Availability and Quality of Training