What is Wrike?

Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.

Company Details

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Awards & Recognition

Wrike won the following awards in the Professional Services Automation category

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Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

0% Negative
2% Neutral
98% Positive

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Acts with Integrity

Feature Ratings

Average 86

Process Automation

90

Team Collaboration

89

Project Management

88

Reporting

88

Task Management and Workflow

88

Time Management

87

Business Process Analysis (BPA)

86

Billing

85

Resource Management

85

Mobile Access

85

Expense Detail Tracking

84

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

88

Breadth of Features

87

Ease of Implementation

87

Vendor Support

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Quality of Features

85

Ease of IT Administration

85

Business Value Created

84

Ease of Customization

83

Availability and Quality of Training

81

Wrike Reviews

Brian D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Useful to automate and optimize our workflows.

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

Your projects can be monitored by status, owner, folder, and other details. You can browse and track your tasks based on their assignment or status, such as completed, highlighted, or overdue. Wrike is beneficial for content development optimization with the digital publishing extension.

What is your favorite aspect of this product?

I like Wrike because it allows teams to use dashboards to analyze task data, apply filters, and create charts, graphs, and other visualizations to show the status and progress of our work. My tasks show as new, in progress, and completed in the Dashboard view. Each task's card contains information about its name, recipient, and due date. A review and approval process can be used to control the workflow of your team.

What do you dislike most about this product?

For new users, the initial setup and onboarding procedure can be quite difficult. Compared to other tools, the subscription costs are high.

What recommendations would you give to someone considering this product?

I suggest using Wrike as you can use custom fields and processes to track every detail of your projects down to the smallest detail. Using at-a-glance planning and resource allocation, you can monitor your team's responsibilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adika S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

To monitor our procedures and manage tasks.

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

We can consolidate communications with Wrike, which also makes departmental collaboration easier. Provides a comprehensive description of each facet of our efforts. To demonstrate teamwork, you can monitor results and share campaign performance with stakeholders. Your marketing efforts can be broken down into manageable tasks, with due dates and progress tracking on a Gantt chart.

What is your favorite aspect of this product?

I like Wrike to organize our projects and provide visibility to the project team. We can see dependencies and where resources are hidden using the Gantt chart view. I can tag files and save campaign materials. Our campaigns can be broken down into tasks, which I can then assign. We can use the Gantt chart to organize our campaigns and monitor their progress. We can use the control panel to check the status of our campaigns.

What do you dislike most about this product?

Wrike's subscription costs are high compared to alternatives. Poor customer service persists.

What recommendations would you give to someone considering this product?

I suggest using Wrike because it allows us to centralize projects, improve communication, and provides accountability for meeting deadlines and providing the information needed to complete a project.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rosemarie P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

With options for monitoring our business portfolio

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

It is beneficial that we have access to all programs, releases, key features and technical products in our technical portfolio. Very good ability to design unique task lists that ensure each phase of the project is completed. We can gain a general understanding of resource and portfolio management. By using Wrike we can find process bottlenecks, assess workloads, and get rid of pointless email.

What is your favorite aspect of this product?

I like Wrike because we can comment directly on Word documents, PDFs, movies, and other digital media. Useful to check if a particular task is not being evaluated or finished, and automatically pause our projects. Beneficial for automatically sending emails that serve as reminders for daily to-do lists and project deadlines. Useful for recording precise steps, assignments, and approvals in most of our daily procedures, and creating custom workflows.

What do you dislike most about this product?

It does not offer the best alternatives for reports. User responsibilities and safety could be improved. The learning curve is not too gradual. For small businesses, Wrike's subscription fees are not profitable.

What recommendations would you give to someone considering this product?

I suggest Wrike for design team project management and marketing allows us to obtain references and backgrounds according to the requirements of our project teams. You can collaborate with your team members and provide them with various tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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