What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Digital Workplace category

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
88%
Negotiation and Contract:
87%
Conflict Resolution:
90%
Strategy & Innovation:
90%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

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4% Negative
3% Neutral
93% Positive

Pros

  • Respectful
  • Fair
  • Friendly Negotiation
  • Helps Innovate

Feature Ratings

Average 80

News Feed

85

Live Video Capabilities

84

Instant Messaging

84

Diversity and Inclusion

83

Chat Capabilities

83

Employee Directory

83

Home Page

82

Mobile App

82

Employee Engagement

81

Discussion Forums

81

Single Sign-On (SSO)

81

Vendor Capability Ratings

Average 80

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Ease of Implementation

81

Ease of Customization

79

Ease of Data Integration

79

Availability and Quality of Training

78

Business Value Created

78

Product Strategy and Rate of Improvement

77

Vendor Support

74

Workplace from Meta Reviews

Sheetal R.

  • Role: Human Resources
  • Industry: Shipping
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

This is fantastic

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

If you are considering Workplace from Meta, you may also want to investigate similar alternatives or competitors to find the best solution. Business Instant Messaging Software is a widely used technology, and many people are seeking productive, easy to use software solutions with notifications, file sharing, and document collaboration. Other important factors to consider when researching alternatives to Workplace from Meta include video calls and user interface. We have compiled a list of solutions that reviewers voted as the best overall alternatives and competitors to Workplace from Meta, including Google Workspace, Slack, Microsoft Teams,

What is your favorite aspect of this product?

Features at a Glance. Business Communication. Knowledge Library. Groups. News Feed. Key Updates. Employee Engagement. Live Video. Comments. Video Chat. Auto-Translate. Strengthen Culture. Groups. Polls. Profiles. Surveys. Safety Center. Getting Connected. Integrations. Access Codes. Bots. Insights. Mobile. As Glassdoor releases its 100 Best Places to Work report of 2023, both companies are absent from the list. Last year, Meta was ranked #47, a significant decline from its #11 spot in 2021. Similarly, Apple came in at #56 last year, after being ranked #31 in 2021

What do you dislike most about this product?

Limited future roadmap information available. The product allows for limited customization (eg. you cannot disable chat and other capabilities) Integrations are limited both in availability and complexity.

What recommendations would you give to someone considering this product?

Share important updates with teams, regions, or companies in official Groups. Send instant messages and make video calls in Chat. Hold virtual meetings with up to 50 colleagues in Rooms. Make company announcements more authentic and engaging with live video broadcasts. Workplace also integrates with existing business tools, including Office 365 and G Suite, to provide a secure and productive way for people to share knowledge, work together, and build communities

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

SUMIT B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Features, Comparisons, and Future Considerations

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace integrates with tools like Google Drive, Dropbox, OneDrive, Jira, Salesforce, and Zoom, allowing organizations to leverage their existing workflows.

What is your favorite aspect of this product?

Workplace includes chat features for one-on-one or group conversations, enabling quick communication among team members.

What do you dislike most about this product?

Meta announced the discontinuation of Workplace, with the platform set to shut down in phases over the next two years.

What recommendations would you give to someone considering this product?

Given the upcoming discontinuation of Workplace, organizations should consider exploring alternative collaboration platforms that offer similar features and align with their long-term communication and productivity needs.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

Elsa A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Intuitive interface fosters collaboration!

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace from Meta stands out with its user-friendly, Facebook-like interface and focus on company culture. It offers features like groups, live video, and strong real-time communication tools, making it easy for all employees, including frontline workers, to connect and collaborate.

What is your favorite aspect of this product?

My favorite aspect of Workplace from Meta is its intuitive, familiar interface, which makes it easy for employees to adapt and engage. The emphasis on fostering company culture through features like groups and live video helps enhance collaboration and connection among team members.

What do you dislike most about this product?

One common dislike about Workplace from Meta is that its social media-style interface can lead to distractions, making it harder for users to focus on work. Additionally, some users may find the search functionality less effective for locating specific content or past discussions.

What recommendations would you give to someone considering this product?

Explore Workplace's features like groups and live video for better collaboration. Provide training for your team and set guidelines to reduce distractions while integrating it with other tools for smoother workflows.

Pros

  • Reliable
  • Saves Time
  • Altruistic
  • Friendly Negotiation

Cons

  • Less Transparent

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