What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Digital Workplace category

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

5% Negative
4% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Helps Innovate

Feature Ratings

Average 80

News Feed

86

Diversity and Inclusion

84

Chat Capabilities

84

Instant Messaging

84

Employee Directory

83

Live Video Capabilities

83

Home Page

83

Mobile App

83

Employee Engagement

82

Single Sign-On (SSO)

81

Discussion Forums

80

Vendor Capability Ratings

Average 79

Quality of Features

82

Usability and Intuitiveness

82

Ease of Implementation

81

Ease of IT Administration

81

Breadth of Features

81

Ease of Data Integration

79

Business Value Created

78

Ease of Customization

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

Vendor Support

74

Workplace from Meta Reviews

Angela S.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Secured path to connect with business partners

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

I'm using this tool to manage my social media and I was surprised by its working abilities. The main feature that I like is that the program offers more than just messages but also calls via voice and video. This software has two different apps. One is the Workplace app, which functions just like the computer version. The Workplace Chat app is the second option.

What is your favorite aspect of this product?

Personally, I really like it as a digital marketer who is familiar with several platforms. The collaboration offered by Workplace by Facebook is fantastic for fostering a sense of closeness between staff and management. The finest thing to admire is that it has a user interface comparable to Facebook, so members don't need any additional training.

What do you dislike most about this product?

There aren't too many things I hate but the point that I hate most is the extremely limited feature set and inability to obtain basic admin capabilities without upgrading were the things. Getting rid of inactive team members was challenging and caused a small problem.

What recommendations would you give to someone considering this product?

The workplace is a simplified, independent, and direct working environment that is ideal for human resources. Workplace from Meta is really useful for communication because you can text, video, and phone using it. Moreover, the chat can also be used for file sharing.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Reene L.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Made team collaboration easier

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

The workplace has the ability to reach an entire organization or a specific group at any moment by using the video streaming capability saves time. With the help of voice and video calling features, now our team members easily get in touch with any team member with just one tap feature I missed out on other tools that I used before.

What is your favorite aspect of this product?

Workplace from Meta helps us in managing the social media of the company as well as video conferencing and video chat. I like to see that we can collaborate with each other without any difficulties and it doesn't require us to be in the office to use it, we can use it anywhere. After using Workplace from Meta, we came to understand the advantages of routine video conferencing for keeping in touch with one another and for social media marketing.

What do you dislike most about this product?

I had no big issues with it despite that we needed to have a strong Internet connection to run it smoothly so we were unable to do meetings with a low internet connection while other tools I utilized are better in that area.

What recommendations would you give to someone considering this product?

Workplace from Meta is a valuable tool for connecting people through business communication. For businesses where the boss, clients, and employees want to communicate via video calls, instant messaging, and from any source., it is a lifesaver. It is a trustworthy and long-lasting tool; I've been using it for a very long time and I adore its features.

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Isménia M.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Great tool for internal communication

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Sensational app, excellent tool for communication and interaction with the work environment, unlike the others, it does not require the installation of software and has an application for mobile devices, which allows access from anywhere.

What is your favorite aspect of this product?

Great App for corporate use, it has several features that I use in my daily life such as video or audio conversations and file sharing. Workplace streamlines and improves communication with company employees and quick access to corporate news.

What do you dislike most about this product?

I don't have much to complain about Workplace from Meta. But sometimes it has bugs and difficulties logging in through the mobile app, support never gets in touch

What recommendations would you give to someone considering this product?

Guys, let's not waste time, this is one of the best app in its segment. Easy and practical to use, the platform connects with more than 50 tools available in the cloud. With this communication tool, companies can reduce costs.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Saves Time
  • Helps Innovate

Cons

  • Less Reliable
  • Commodity Features
  • Charges for Enhancements

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