Workgrid Customer Reviews 2025 | SoftwareReviews

Workgrid

Composite Score

8.5 /10

CX Score

8.8 /10

42 Reviews Write a Review

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What is Workgrid?

Workgrid provides a platform for streamlined and effective communications that connects employees with information they want and need from any device. By intelligently delivering information that is personalized and contextual per employee, Workgrid keeps employees engaged with information that is only of interest and relevance. Workgrid enhances employee productivity and dramatically reduces the number of clicks required to obtain employee-specific information by consolidating everything to a simple access point.

Company Details

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Awards & Recognition

Workgrid won the following awards in the Digital Workplace category

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7 Top Rated Capabilities

24 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

20 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

5 Top Rated Capabilities

6 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2022

2022 Data Quadrant Champion

2022

4 Top Rated Capabilities

8 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

2021 Data Quadrant Champion

2021

Workgrid Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workgrid.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

100

Strategy & Innovation

100

Service Experience

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Emotional Footprint Overview

Product Experience:: 99%
Negotiation and Contract:: 99%
Conflict Resolution:: 98%
Strategy & Innovation:: 100%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workgrid?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 88

Department Zones

Interactive Organizational Chart

News Feed

Customizable Branding

Workflow & Approvals

End-User Workflow Customization

Mobile App

Wiki Support

Instant Messaging

Integrations

Reporting and Analytics

Vendor Capability Ratings

Average 85

Breadth of Features

Vendor Support

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of Implementation

Workgrid Videos

Workgrid Reviews

Marlena H.

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2020

Easy to use. Great features.

Likeliness to Recommend

10 /10

What differentiates Workgrid from other similar products?

Very similar to what we had previously, but introducing new features.

What is your favorite aspect of this product?

The mobile app.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

It's worth a try.

Pros

Continually Improving Product
Reliable
Trustworthy
Efficient Service

Shieva L.

Role: Consultant
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2020

Very easy to use.

Likeliness to Recommend

7 /10

What differentiates Workgrid from other similar products?

I dont have experience with similar products, so cannot compare.

What is your favorite aspect of this product?

The backend console is very easy to use.

What do you dislike most about this product?

I wish we had the ability to customize the product more to meet our specific needs.

What recommendations would you give to someone considering this product?

Consider if you have the ability to be flexible when new features are rolled out.

Pros

Caring
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2020

Great features and innovations.

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Workgrid

What is Workgrid?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

2021 Emotional Footprint Champion

2021 Data Quadrant Champion

Workgrid Ratings

89 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Workgrid?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

Interactive Organizational Chart An interactive org chart of the company so that users can see roles, departments, teams, etc.

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Customizable Branding The app supports brand affinity by allowing customizable user interfaces with corporate assets such as logos and pictures of office space.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

End-User Workflow Customization The ability of users to create their own workflows within the platform using low-code and/or no-code development.

Mobile App Android and iOS app that users can download.

Wiki Support Supports the creation of wikis by users. A wiki is a knowledge base written and maintained by the collaborative authorship of its users.

Instant Messaging Real-time, text-based communication between two or more people

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Reporting and Analytics Includes historical and real-time dashboard visualizations, detailed and summary reporting, and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Workgrid Videos

Solve Digital Friction with Workgrid

Workgrid Reviews

Marlena H.

Easy to use. Great features.

Likeliness to Recommend

Pros

Shieva L.

Very easy to use.

Likeliness to Recommend

Pros

Great features and innovations.

Likeliness to Recommend

Pros

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2
Since last award

Feature Ratings

Department Zones

Interactive Organizational Chart

News Feed

Customizable Branding

Workflow & Approvals

End-User Workflow Customization

Mobile App

Wiki Support

Instant Messaging

Integrations

Reporting and Analytics

Vendor Capability Ratings

Breadth of Features

Vendor Support

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of Implementation