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What is WordPress.com?
WordPress.com powers beautiful websites for businesses, professionals, and bloggers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Standard Templates
Management Interface
Social Media Integration
Analytics and Reporting
Digital Asset Management
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
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Rhiannon D.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2021
Robust yet malleable but watch security
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The amount of free plugins, the passionate community behind plugins and the intuitive usability.
What is your favorite aspect of this product?
Very intuitive.
What do you dislike most about this product?
Security concerns.
What recommendations would you give to someone considering this product?
Have robust security in place - and then away you go!
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
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MD Mahadi H.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2021
I am a total fan of WordPress! I use it daily.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is an open-source CMS that I can modify as I like. I do like how I can modify the PHP/CSS/Javascript codes inside any theme. It's easy to customize and design. There are more CMS in the market but a lot of them doesn't have good user-friendly customization tool or code modify options. This is why I love WordPress more than anything.
What is your favorite aspect of this product?
Like I said I love how I can edit or modify the PHP/CSS/Javascript code inside any theme. It's easy to create a website that doesn't know coding using a theme and plugins.
What do you dislike most about this product?
I like most out of it except the security feature. WordPress has a long relationship with news for low-security options. Yes, it can be improved by some additional work but WordPress should take care more.
What recommendations would you give to someone considering this product?
If you are a web designer or don't know any code you can simply create a website using WordPress. They are free but can be purchase with a plan to expand the features. So, if you want a nice looking website with ease of access then you can try it out :)
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Dhruvi J.
- Role: Student Academic
- Industry: Education
- Involvement: Initial Implementation
Submitted Jun 2021
Good tool for making website easily
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress has a big community than other platform. It has lots of plugins which are easy to install and customization in our site can be done through that plugins.
What is your favorite aspect of this product?
Plugins are free to use in our size. There are video tutorials and documentation is good enough to learn and make the website. We can make the website with using of the single code by WordPress.
What do you dislike most about this product?
It takes more than regular time to load the WordPress site. Some themes and plugins are too expensive for small organizations.
What recommendations would you give to someone considering this product?
It is recommend to use WordPress to make website easily and faster due to many inbuilt plugins are there in WordPress which make easy to build. There are many tutorials are there to learn WordPress.
Pros
- Unique Features
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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