What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Social Media Integration
Management Interface
Standard Templates
Analytics and Reporting
Digital Asset Management
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Rabecca W.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2021
Great product for website customization
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com is very effective web building product that has been performing as per our plans.
What is your favorite aspect of this product?
It is able to customize our websites to fit our programs. Our digital marketing content is well channeled towards attracting customers to our business enterprise. It has intuitive user interface and easy to install in desktop or mobile devices.
What do you dislike most about this product?
The learning curve is challenging for new beginners.
What recommendations would you give to someone considering this product?
I highly recommend WordPress.com to any company for effective website building and customization.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Asik K.
- Role: Industry Specific Role
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Sep 2021
Wordpress.com is one of the most secure CMS I used
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com provided us high secure and great server space for store our website contents. Also provided Highly Secure SSL for improve our website data transfer. This CMS comes with Pre made ready made them which thing helps us to make beautiful website it's really easy with wordpress. Also when required to add new features we can easily add them into our website wordpress already provided us plugin adding option which thing helps us to add new features. However it's best for us just because genuinely say that I don’t have any coding knowledge but without coding when we make impressive website it's so Crazy.
What is your favorite aspect of this product?
It's one of the best system I used for and worldwide this is great and popular way to make website. Withing some clicks & drag and drop just required for make website. Also Wordpress servers are so strong it's performing very well on heavy traffic. Our website load too fast and it's the main reason our website rank top on web search
What do you dislike most about this product?
For advance users limited editing option available on it. it's a small problem. Also we unable to handle our website code if required. But it's much more secure then self hosted site just because all those things handle by professionals. Overall it's great system. Nothing more I dislike about Wordpress.com
What recommendations would you give to someone considering this product?
Wordpress.com is one of the most secure and bug free system. Also if we feel any issue regarding our website wordpress technical Staff always assist us till my problem was solved. So if you finding for best and easy solution for making your website it's best for you. It's save your lot's of your time.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Kel W.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
Efficient way to create a website
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
I have used wordpress.com as it has also used other services offered by a package or a plan to create websites but worlds.com is much Superior for the ease How you can use the security tools that they offer us that there are no limitations many times to creating content that comes to mind is very important to know that we are not limited in terms of creativity we have plugins at hand that in other similar sites we do not have access to this
What is your favorite aspect of this product?
What I like about the service is that apart from the fact that we have plugins to create any kind of thing like adding a Google Maps to our site to have exact directions, a visit counter or also a player or a separate chat so that you can leave your comments. or any type of doubt they have is something very important that comes out of wordpress.com and you make it stand out from all the sites and for this I love it and I will not stop using it for at least two more years its technical support It is very good and it has solved my problems
What do you dislike most about this product?
What I like the least about the service is that some plans are very expensive and not everyone who has their website can access this type of software or complement to me, I would like the plans to be a little cheaper and that they can be edit on both sites at the same time and that both are updated in real time either on an Android device on a computer sometimes the page gets a bit stuck and you close or close my browser and it's a bit annoying
What recommendations would you give to someone considering this product?
Currently there is a lot of business that is emerging online I suggest that you learn to use wordpress.com because it is a window to the future it is something that we should Learn to use Yes or yes because having a personal page or a business would facilitate the way to get there to more clients to a specific audience among others it is also very important to know the limitations and what we can achieve as long as we know how to use worpress.com that I really recommend it and I would like them to use it at least in a trial version
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
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