What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Social Media Integration
Management Interface
Standard Templates
Analytics and Reporting
Digital Asset Management
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Adam Š.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2022
Easy to implement web solution
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com is a fantastic and free to use webhosting platform. With its own Wordpress CMS solution, creating websites is easy, fast and straightforward. Users don't need extensive web development experience to create a web using WordPress.com
What is your favorite aspect of this product?
WordPress.com is easy to use, customizable solution. Favorite aspect is the ease of installation, implementation, content management and publishing.
What do you dislike most about this product?
WordPress.com lacks the broad range of customizability WordPress.org has.
What recommendations would you give to someone considering this product?
I'd definitely recommend WordPress.com to anyone in need of a free or inexpensive website solution, with minimum web development knowledge. More experienced users should take advantage the full power of WordPress.org.
Pros
- Generous Negotitation
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Ash S.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Vendor Selection and Purchasing
Submitted Dec 2021
Relatively less expensive website development.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
You can easily update your site from wherever you are.
What is your favorite aspect of this product?
Great for eCommerce sites.A wide variety of professional themes.
What do you dislike most about this product?
Website Can Go Down Without Notice. Frequent Theme and Plugin Updates.
What recommendations would you give to someone considering this product?
The code behind WordPress is very clean and simple, making it easy for search engines to read and index a site's content.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Aashish S.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Dec 2021
Incredible product for custom websites
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com has it all: customization, features and reliability.
What is your favorite aspect of this product?
Templates. Templates. And MORE Templates!
What do you dislike most about this product?
Sometimes the product is slow but this could be due to internet connection issues.
What recommendations would you give to someone considering this product?
WordPress.com is awesome!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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