What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Social Media Integration
Management Interface
Standard Templates
Analytics and Reporting
Digital Asset Management
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Matthew D.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
WordPress is very easy to manage and implement
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is easy to use, has a bigger library with templates and is more cost effective
What is your favorite aspect of this product?
WordPress is incredibly easy to implement and manage, even for someone who has very little experience with web design
What do you dislike most about this product?
There should be a lot more built in security features, but instead you have to rely on third party add ins and keep them updated which is frustrating and risky.
What recommendations would you give to someone considering this product?
Make sure you consult a professional on the security side of things and keep wordpress and all add ins up to date
Pros
- Trustworthy
- Fair
- Altruistic
- Acts with Integrity
Cons
- Less Inspiring
- Less Efficient Service
- Less Effective Service
Please tell us why you think this review should be flagged.
Parwinder K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
One of the Best Content Management System
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is Custom CMS Service Provider which makes it different from other Software like Wix, Squarespace, etc. Full Customisation of Website and eCommerce Store. Access to all the files on your hand, unlike other CMS tools.
What is your favorite aspect of this product?
1) WordPress allows to set up an eCommerce Store very easily and totally free. 2) WordPress supports tons of themes that provide custom designs and Content Management systems. 3) It allows you to customize your theme on a high level where you can access all the additional features. 4) Plugin Support is an Awesome feature that WordPress provides to every single user.
What do you dislike most about this product?
1) As WordPress is a custom platform. So, Sometimes it is very difficult to understand for a person who is from a non-IT industry. 2) Plugins are free but to access all the features you need to upgrade the plugin by paying to Plugin Vendor. 3) Not all free plugins are trustworthy. Sometimes they messed up your website. 4) Upgrading WordPress is a little bit messy task for a normal user. 5) WordPress is an open-source platform. So, your website can be hacked at any time if you are not using a secure server and SSL certificate.
What recommendations would you give to someone considering this product?
WordPress does have some cons but it is still a very good platform to start your website and an eCommerce store. So, I will definitely recommend WordPress to people.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Lara H.
- Role: Information Technology
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2022
Management system and blog publishing website tool
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com provides me the ease of use because backed code is way easier to understand for users and it provides me search engine enhancement.
What is your favorite aspect of this product?
We can have control of your site easily because for every update I do not need to concern my website developer we make our updates; all the controls are in my hands. As it is a blogging platform so it helps me to make your site more idolize and allow you all settings to use those are built in such as commenting.
What do you dislike most about this product?
In WordPress.com hacking chances are high because of its open-source platform and you are provided with limited templates. There are limitations in designing your website look. As it is running on the server so needs more resources than a single web page so often it is very slow.
What recommendations would you give to someone considering this product?
It provides an interface to the website owner to manage their content database easily that is named as a dashboard in the application. You do not need any HTML editing or any file transfer protocols required for it because all it has it's built-in functionality. You can manage it from any kind of computer no specialty needed because it is a browser-based application you just need an internet connection to log into it easily so it can be accessed from any type of device. You only need two components to work on your own server: one is PHP because word press is written in PHP language and you need MYSQL for database purposes.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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