What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Social Media Integration
Management Interface
Standard Templates
Analytics and Reporting
Digital Asset Management
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Cory A.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Jun 2022
Easy and efficient to use
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Very user-friendly. Great for website development and end-use. Great integration
What is your favorite aspect of this product?
The ease of use.
What do you dislike most about this product?
Nothing I find this product very easy to use.
What recommendations would you give to someone considering this product?
A great product for web development. Highly recommend.
Pros
- Reliable
- Enables Productivity
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
Michael S.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jun 2022
It is the most clear-cut website designing website
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The ease of use makes it simple for anybody to be designing their website within an hour or two.
What is your favorite aspect of this product?
Customization options
What do you dislike most about this product?
Some of the preset themes are hard to work with.
What recommendations would you give to someone considering this product?
If you get stuck on something, use their tutorials or look it up. It is probably easier than you realize and you'll be past your issues in no time!
Pros
- Inspires Innovation
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Cons
- Less Efficient Service
Please tell us why you think this review should be flagged.
Ka Ho K T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Website management with WordPress.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is a simple platform to create websites in minutes. It has many plugins, features and themes that make work easier, it integrates with a lot of external platforms including social networks like Instagram, Twitter and Linkedin.
What is your favorite aspect of this product?
WordPress has an excellent user friendly interface with which to create a complete website in minutes, it has many options and plugins such as a drag and drop editor makes it easy to add images / videos in posts and pages to which we can easily add photos. It has a very organized dashboard and it is easy to create and duplicate new pages and posts.
What do you dislike most about this product?
Creating a website with WordPress is impressive.
What recommendations would you give to someone considering this product?
WordPress is ideal for the administration and creation of websites, it has many plugins and themes that facilitate your work.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Helps Innovate
Please tell us why you think this review should be flagged.
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