What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Social Media Integration
Management Interface
Standard Templates
Analytics and Reporting
Digital Asset Management
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Khurshid S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2022
Amazed by the ease WordPress have created for us
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress have a lot of customization options while other similar products will limit you
What is your favorite aspect of this product?
My favorite aspect of WordPress is that we don't need an IT expert to implement small changes and we can do it ourselves very easily. The dashboard is very easy and user friendly
What do you dislike most about this product?
Sometimes WordPress doesn't allow edits so if someone is looking for a lot of customization, I'd recommend building a website from scratch and have access to the code base, etc.
What recommendations would you give to someone considering this product?
Choose WordPress for websites which doesn't require an extreme form of customization. If you see a theme that suits you, you can install it and go ahead and start your business.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
Bhawna A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Great Application
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Easy to use interface Flawless writing experience
What is your favorite aspect of this product?
Uninterrupted writing and sharing Unique font styles
What do you dislike most about this product?
Good to go nothing to dislike
What recommendations would you give to someone considering this product?
Highly recommended application for the blog creators
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Sana M.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Makes building a website easier and cheaper!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It is so easy to make editions, without having knowledge of website building. I love this, as I can update my website myself free of cost without hiring anyone.
What is your favorite aspect of this product?
The ease of use and intuitiveness; it is so simple to use once the website is built.
What do you dislike most about this product?
There are some features which seem not to be available, like attachments in forms. Also, there are some issues when one would like to personalise the site more and more. Limitations to design were experienced
What recommendations would you give to someone considering this product?
If you are willing to make a few compromises on the design of your website, in contrast to how you envisioned it, but also want the site built quickly then Wordpress is great. Most things are possible through it and getting a website built via Wordpress is miles cheaper.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
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