WordPress.com Logo Award Winner Product Badge
WordPress.com Logo Award Winner Product Badge
Automattic

WordPress.com

8.7 /10
Category
WordPress.com
8.7 /10

What is WordPress.com?

WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.

Company Details


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Awards & Recognition

WordPress.com won the following awards in the Digital Experience - Midmarket category

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WordPress.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WordPress.com.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WordPress.com?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Fair
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 83

Web Publishing Capabilities

86

Content Repository

84

E-Commerce Integration

84

Social Media Integration

83

Management Interface

83

Standard Templates

83

Analytics and Reporting

82

Digital Asset Management

82

Translation Facilitation

81

Content Security

81

Multi Channel Support

80

Vendor Capability Ratings

Average 82

Business Value Created

84

Quality of Features

84

Ease of Customization

84

Ease of Implementation

83

Ease of IT Administration

83

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Vendor Support

78

WordPress.com Reviews

Fagan N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

It's a great product for those who don't know soft

Likeliness to Recommend

10 /10

What differentiates WordPress.com from other similar products?

user interface is easy and fun. I have been using for 5 years

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Not authorizing the code split. not open source

What recommendations would you give to someone considering this product?

If they want to make websites with beautiful interfaces, they should use wordpress.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Caring
  • Respectful

Patricio G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Excellent service

Likeliness to Recommend

10 /10

What differentiates WordPress.com from other similar products?

Wordpress.com differs significantly from other similar companies because it offers a much easier to use blogging and content publishing system. It offers a clean and easy to use user interface that allows users to start publishing content in a matter of minutes. In addition, Wordpress.com offers a variety of customization and content management tools that allow users to easily manage their website. It also offers a variety of themes and plugins to help users customize their website and make it stand out from the competition. Finally, Wordpress.com offers a 24/7 technical support to help users when they have problems with the website.

What is your favorite aspect of this product?

The best thing about WordPress.com is that it is undoubtedly one of the easiest blogging platforms to use. It is designed for people with no programming or web development experience. This means that you can start publishing content on your site instantly. Additionally, WordPress.com offers several free themes to choose from, as well as tools to customize your website to look exactly the way you want. There is also a paid option for those who want a more professional feature. Another plus is their excellent customer support. The WordPress.com community is very large and there are many resources to help users solve their problems...

What do you dislike most about this product?

The least favorable thing about WordPress.com currently is its limitation in terms of design customization. On WordPress.com, users may not install third-party themes or develop custom themes for their site. This means that you will have to choose between the free and premium themes that WordPress.com offers. This can be a big limitation if you are trying to create a website with a unique and custom design. There is also a limitation on which plugins you can install, as some popular plugins are not available on WordPress.com. This means that you will have to limit yourself to the plugins included in the WordPress.com library..

What recommendations would you give to someone considering this product?

My recommendation when using WordPress.com is that you first read the official documentation to understand how the site works and how you can use it to your advantage. This includes reading the user manual, learning how to manage your site, writing content, posting images, and much more. I also recommend that you research the themes, plugins, and tools available to customize your website and make it more attractive to users. This includes finding a theme that suits your needs, installing useful plugins to add new features and functionality to your site, and using optimization tools to improve your website's performance.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ahmed A.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Your Ticket to Professional Website.

Likeliness to Recommend

9 /10

What differentiates WordPress.com from other similar products?

WordPress.com provides a powerful suite of tools that allow us to customize and manage the website, WordPress.com is designed to be easy to use with an intuitive UI, The integrated SEO system allows us to improve the visibility of the website in search engine results and the range of hosting options gives us the ability to choose the plan that best suits our needs.

What is your favorite aspect of this product?

Our favorite aspect of WordPress.com is its comprehensive set of features and tools, Customization, UI, integrated SEO, The hosting options available, All of those features make WordPress.com a great choice for our company.

What do you dislike most about this product?

The one thing we dislike most about WordPress.com is its lack of integration with 3-ed. party applications.

What recommendations would you give to someone considering this product?

We would highly recommend WordPress.com to anyone considering building a website or blog, WordPress.com is a powerful and flexible platform that provides a comprehensive set of features and tools that allow you to customize and manage websites/blogs to meet your specific needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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