What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Social Media Integration
Management Interface
Standard Templates
Analytics and Reporting
Digital Asset Management
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Reinaldo M.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted May 2023
The best solution for your website with Wordpress.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It has a wide variety of themes and plugins to choose from. It offers good online safety and security. Great value for money
What is your favorite aspect of this product?
Its variety of themes and plugins to choose from including WooCommerce to create an online store, Jetpack to optimize the performance of our website and Yoast SEO to improve the SEO of our website.
What do you dislike most about this product?
There is no support for large file uploads.
What recommendations would you give to someone considering this product?
WordPress.com is a great option for beginners. It is very well designed and easy to use. The themes and plugins are well documented and your users can find the help they need in the user community.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Ibrahim K.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted May 2023
Fantastic product for any starter organization
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
offers range of options. Support is exceptional
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Not easy to switch over to other solution
What recommendations would you give to someone considering this product?
Try it atleast once
Pros
- Performance Enhancing
- Fair
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Lisa S.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Fantastic product!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Easy to implement
What is your favorite aspect of this product?
intuitive and low maintenance
What do you dislike most about this product?
more template designs and more variety.
What recommendations would you give to someone considering this product?
good for low maintenance and quick web product
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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