What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Social Media Integration
Management Interface
Standard Templates
Analytics and Reporting
Digital Asset Management
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Michelle O.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2023
best content manager for growing platforms
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
its a no code platform thats easy to work with once you learn how to manoeuvre and you can also customise the code inside
What is your favorite aspect of this product?
our marketing team uses it for content management for the blog and the good thing is we dont have to write a single line of code
What do you dislike most about this product?
It has a steeper learning curve and someone who has limited knowledge with websites would need to spend time learning how to use it
What recommendations would you give to someone considering this product?
This is the easiest and most flexible web builder
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Shivam S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
Best Software for website making
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Its very easy to use
What is your favorite aspect of this product?
Its usability
What do you dislike most about this product?
nothing important
What recommendations would you give to someone considering this product?
Highly Recommended to Everyone
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Amit C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Easy to make website
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Its user-friendly interface, extensive theme library, and powerful blogging capabilities. With its robust content management system, built-in SEO tools, and seamless integration with various plugins, It Offers individuals and businesses to create and manage their website.
What is your favorite aspect of this product?
It have many capabilities we can create blogs, ecommerce website, as per our business needs, And there are so many plugins available which make life easier to manage and handle business use cases.
What do you dislike most about this product?
The charge is little bitter higher for a New user, It should be set upon demographly, and they should bring more support and plugins for ecom, or shopify will take all the market share
What recommendations would you give to someone considering this product?
I highly recommend WordPress.com for its versatile capabilities, including blog and e-commerce website creation. The abundance of plugins simplifies managing and adapting the platform to various business needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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