What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Social Media Integration
Management Interface
Standard Templates
Analytics and Reporting
Digital Asset Management
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Mika Y.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Dec 2023
Great for both IT and Non-Tech users
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The greatest thing of WordPress is its community size. There are a lot of plugins, templates and themes available for your needs. Also, you can find questions and answers on Stack Overflow websites when you troubleshoot issues on your website.
What is your favorite aspect of this product?
WordPress can work great for both IT and Non-Tech users. For IT professionals, they can customize PHP codes and templates for their needs. For Non-Tech users, most web hosting services provide WordPress building tools that help to set a WordPress website without programming knowledge.
What do you dislike most about this product?
Some plugins and templates are broken or poor quality.
What recommendations would you give to someone considering this product?
Since a free version is available, you can try and experiment WordPress with no risk. Also, you can search available plugins and templates that would be useful for your website.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Piragath M.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Simple and low learning obstacles. Quick to start
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The big community of support and tools available for it
What is your favorite aspect of this product?
simple and ease of development
What do you dislike most about this product?
security is a big gap since its opensource
What recommendations would you give to someone considering this product?
needs to spend additional efforts to secure it otherwise all great
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Muhammad A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Ability to choose premium themes
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Ability to use premium themes and intuitive interface
What is your favorite aspect of this product?
Beginners friendly
What do you dislike most about this product?
Suspension of accounts without notice
What recommendations would you give to someone considering this product?
It's a good bargain especially when you are starting out
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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