What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Social Media Integration
Management Interface
Standard Templates
Analytics and Reporting
Digital Asset Management
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Adam S.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2024
Straightforward and simple website product creatio
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com is one of the most powerful blogging platforms there are. I specifically used the term blogging platform, as for website product creation, WordPress.org would be your go to solution. WordPress.com can easily enable you to create simple, astonishing website presentations in a matter of minutes, without any previous knowledge of coding or website development. It is as easy at it can get.
What is your favorite aspect of this product?
If you need a truly simple website presentation, without unclear pricing structure or high associated costs, WordPress.com is fantastic. It provides you with a user-friendly WYSIWYG editor for creating and publishing your content, without the hassle of setting up servers, domains, templates or content management systems.
What do you dislike most about this product?
Since it still is the younger brother of WordPress.org, for some users, it can be lacking some crucial features. If you develop a web on WordPress.com and want to switch to the more sophisticated WordPress.org, you will definitely encounter some initial struggles.
What recommendations would you give to someone considering this product?
Actually think about what you want from this product. If you need a truly simple, probably not that unique but efficient, website presentation, this is your product. If you need a complicated website, think about other solutions as well.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Vaidehi G.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Easy to use with great templates
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Reliability
What is your favorite aspect of this product?
great features
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
Easy to implement
Pros
- Enables Productivity
- Inspires Innovation
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Ayrton C.
- Role: Vendor Management
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jan 2024
Wordpress for newcomers: a blessing
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Having never developed a website before, WordPress has provided me with an infinite amount of customization options, even in the absence of programming expertise. Several online lessons are available for novices to assist them become acquainted with the program. WordPress is, in my opinion, a fantastic free technology that anyone can use to build a reliable website. But when things get complicated, you have to learn more about the subject and become well acquainted with all of the functions, which might take a lot of time. Extremely affordable and rather simple solution for creating the first suitable website. When one is willing to work.
What is your favorite aspect of this product?
Even with minimal experience, you can quickly and easily construct a fully functional, modern website using WordPress. However, websites that no longer "look like WordPress" can also result from properly configured WordPress. Customization options abound in terms of both appearance and functionality. Almost everything can be realized with the help of plugins, including blogs and online stores. Themes come in nearly every style imaginable, and those with the skills can even write their own or use CSS to customize them. When a content management system is used, WordPress is essentially quite error-prone CMS is already pretty.
What do you dislike most about this product?
Neues bisschen wie mich wird die Vielzahl a Möglichkeiten and Einstellungen verwirren. Only when thousands of plugins are available, choosing the right application can be challenging. I spent hours experimenting with different layouts and was ultimately dissatisfied with the outcome. Although I was not personally impacted, WordPress has a number of security flaws that make it difficult to use an open-source platform. I have found that having too many installed plugins increases the website's loading times. If there are no specialized knowledge gaps, it will be difficult to identify and address the causes.
What recommendations would you give to someone considering this product?
Plugins allow for the quick manipulation of almost anything, including the provision of user content via private access and full rights management. While much prior knowledge is not required, it is advisable to at least become somewhat acquainted with it (just as with any other CMS). Then, WordPress assumes the appropriate configuration and maintenance, leaving practically little room for complaint. If you use a lot of plugins, you should consider both the security and privacy risks while using them if they are not running locally. If someone wants to dive in deep and learn a lot, they can do that as well; but, for the majority of use cases.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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