What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Social Media Integration
Management Interface
Standard Templates
Analytics and Reporting
Digital Asset Management
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Shivam V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Fantastic platform for beginners
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com stands out with its user-friendly interface, customizable themes, and extensive plugin ecosystem, making website creation easy for users without technical expertise.
What is your favorite aspect of this product?
I love how easy it is to create and manage a professional website on WordPress.com, thanks to its user-friendly interface.
What do you dislike most about this product?
One thing I dislike about WordPress.com is the limited flexibility and customization options compared to the self-hosted WordPress.org platform.
What recommendations would you give to someone considering this product?
Explore WordPress.com's themes and plugins to ensure they fit your needs. Be aware of its limitations compared to self-hosted WordPress.org. Great for beginners but understand its features and limitations.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Edimar B.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Mar 2024
Its complicated to start without help
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
A large and active community of users, developers, and support resources, including forums, documentation, and tutorials.
What is your favorite aspect of this product?
The availability of various themes and customization options to create unique and visually appealing websites tailored to their needs.
What do you dislike most about this product?
For beginners, learning curve is complicated when it comes to understanding all the features, settings, and customization options available.
What recommendations would you give to someone considering this product?
Join the WordPress.com community forums, it will help a lot.
Pros
- Transparent
- Continually Improving Product
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
SUDHEER M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Powerful Website Builder with User-Friendly.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com stands out with its user-friendly interface, extensive theme and plugin ecosystem, and seamless integration with the broader WordPress community. Its hosting services, regular updates, and a range of customization options set it apart, making it an attractive choice for users seeking a versatile and scalable website-building platform.
What is your favorite aspect of this product?
I appreciate the flexibility and ease of use in WordPress.com, allowing them to create and customize websites without extensive technical knowledge.
What do you dislike most about this product?
I may find the pricing structure of WordPress.com, especially for premium features, to be a potential drawback. Additionally, more advanced customization options might be desired by users with specific design requirements.
What recommendations would you give to someone considering this product?
I recommend exploring the extensive theme and plugin options to tailor your site. Familiarize yourself with the platform's features and consider your long-term needs for scalability. Additionally, be mindful of the pricing plans to ensure they align with your budget and desired functionalities.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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