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What is WordPress.com?
WordPress.com powers beautiful websites for businesses, professionals, and bloggers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Standard Templates
Management Interface
Social Media Integration
Analytics and Reporting
Digital Asset Management
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
![](https://cdn.softwarereviews.com/production/profile_image/602065/original/602065.jpg?1711329113)
Cat K.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Mar 2024
Outdated user interface and tricky to figure out
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It's an industry-standard product, so there's a lot of support available from online forums and other resources.
What is your favorite aspect of this product?
It has the capability of producing well-designed websites, even though that usually requires custom implementation and a UX team, which not every organization has access to.
What do you dislike most about this product?
I hate how there are all these "widgets" that you have to edit separately from the page where they appear. I want to be able to edit everything on a page at the same time.
What recommendations would you give to someone considering this product?
I'm not sure.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Caring
Cons
- Commodity Features
- Less Effective Service
- Wastes Time
Please tell us why you think this review should be flagged.
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Gonzalo B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2024
Correct multisite management.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Compared to Magnolia, WordPress requires the use of plugins or customization to achieve similar multilingual and multisite functionality.
What is your favorite aspect of this product?
Integration options, mainly plugins and themes.
What do you dislike most about this product?
I like everything, it is highly flexible.
What recommendations would you give to someone considering this product?
It is a versatile platform, with advanced features such as customization and integration capabilities, suitable for managing blogs and simpler websites.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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Sainanda K.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
Ultimate platform for website Building.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It distinguishes itself through its SEO-friendly features and seamless integration with third-parties.
What is your favorite aspect of this product?
It's multilingual support.
What do you dislike most about this product?
It has limited customization options.
What recommendations would you give to someone considering this product?
Test the platform thoroughly to ensure it meets your needs and expectations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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