What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Web Experience Management Integration
Content Curation / Library Controls
Content Optimization
Personalization/Audience Targeting
Editorial Workflow
Multi-Channel Distribution
Content Analytics
Advanced Video Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Alex C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2021
Very satisfied with the wordpress.com service
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Beyond simply creating a web page of a company that is very committed to the ease that the user is given to create a web page, there are many other similar ones that are very difficult or are simply very limited in terms of creating and editing There are many websites that cannot be edited, but on Wordpress.com practically everything can be edited, it is something that has an advantage far above other companies apart from the very attentive technical support, the things we may need or if we have any questions. they do not solve this type of thing is something that does not happen with other similar companies
What is your favorite aspect of this product?
I can say with great certainty that it is one of the largest pages to create web pages, it is one of the most recognized and popular currently there is a lot of difference in the worpress.com of a few years ago to the wordpress.com of now is more updated to the forefront of the Technology offers many tools that can facilitate the creativity of creating content on one of these pages. There are thousands of people who use wordpress.com and there are thousands who also attest that it is one of the best, including me.
What do you dislike most about this product?
What I do not like about wordpress.com Is that all or most of its plugins are paid and many people do not have how to buy it I would like a kind of promotion to be added where at least the first five plugins you use are free Each website or at least the cost of each one of them would be a good opportunity for Wordpress.com to grow even more since its quality has grown a lot but it does offer some promotion like the one I just mentioned, perhaps it will grow even more in the market and get in the top 5 of the best website builders pages
What recommendations would you give to someone considering this product?
My recommendation is that if you did not learn to use worpress.com it is the exact time to do it It is never too late for this it is a very intuitive platform quite creative it has almost limitations there is a lot of information to be used in social networks where you can undoubtedly support yourself to that you make your web pages yourself professionally either for your personal brand or for a product that you need to sell or trade, so it is important that you believe in what he mentioned because it is one of the best pages that I have used to create very fast, very safe and a very acceptable technical support, that's why I recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Luiz C.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Aug 2021
Best free CMS on the market. But needs improvment.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
the possibility to add several plugins to perform well
What is your favorite aspect of this product?
Easy to implement
What do you dislike most about this product?
It need a lot of native features for use
What recommendations would you give to someone considering this product?
I recommend using WordPress with a help of an expert to guide you through the needed plugins
Pros
- Performance Enhancing
- Enables Productivity
- Security Protects
- Unique Features
Please tell us why you think this review should be flagged.
Todd B.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Aug 2021
WordPress is a must-have!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is a great tool for any content manager. Unlike other programs, WordPress has an easy integration tool, which allows you to import or work with your website much easier.
What is your favorite aspect of this product?
Love the ease of adding plugins to make my website exactly how I want it to be.
What do you dislike most about this product?
Depending on the theme used, there can be glitches in the system or when an update is completed, it shuts things down when plugins are not up to date also.
What recommendations would you give to someone considering this product?
If you are putting out content on the daily, then WordPress if definitely for you!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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