What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Web Experience Management Integration
Content Curation / Library Controls
Content Optimization
Personalization/Audience Targeting
Editorial Workflow
Multi-Channel Distribution
Content Analytics
Advanced Video Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Ruhi S.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Powerful software
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
fully configurable features, functions, and style. You get access to the WordPress source code, allowing you to utilize and alter any pre-made themes and designs. One could manage your host requirements to support the expansion of your website. Since WordPress is self-hosted, you must select the hosting provider that best meets your requirements.
What is your favorite aspect of this product?
transparent software There are countless connectors available to add more features like e-commerce, a book system, etc. Simple to manage, easy to install, and well-known for having a community ready to help with any problem should it arise.
What do you dislike most about this product?
WordPress is an open-source platform that depends on manual verification and third-party upgrades, so it cannot guarantee a secure site. Because hackers have figured out how to exploit these weaknesses, the owner must perform routine maintenance to prevent bad things from happening.
What recommendations would you give to someone considering this product?
WordPress offers a range of formats that can be used to build excellent websites. WordPress is a fantastic platform for building websites since it's simple to use after you've mastered the fundamentals.
Pros
- Saves Time
- Acts with Integrity
- Includes Product Enhancements
- Appreciates Incumbent Status
Cons
- Less Caring
- Under Delivered
- Less Productive
Please tell us why you think this review should be flagged.
Danielle W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
WordPress.com – A Popular CMS platform
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It is simple, fast and easy to use and understand. The interface is neat and easy for the users’ at initial level. It is easy to manage this platform for every user. By adding plug-ins, user can get access and can get familiar with a lot of new features.
What is your favorite aspect of this product?
This platform contains a number of widgets and templates. This helps the user because it provides them shortcuts. The customer support system is fast and responsive. It provides them security as well. It integrates well with other applications.
What do you dislike most about this product?
The loading speed of the platform is slow and time-taking. The library management does not provide all related stuff to users’. User themselves had to backup it. Constant updates make interruptions in between users’ work.
What recommendations would you give to someone considering this product?
The loading speed of the platform should be improved. The library management should provide all features for better user experience. The backup should be automatic as it would save user from unnecessary work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Terry L.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2022
Beneficial for both personal and professional use
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is a web application that allows users to build stunning websites and blogs both for personal and corporate use. WordPress is likewise an open source program that is available to everyone and is also free, though one can purchase a premium version based on individual needs. The best feature is how simple it is to add plugins and add themes.
What is your favorite aspect of this product?
Our preferred provider that we dealt with is Wordpress. It is reasonably priced, adaptable, admin-friendly, and has a sizable support community. We loved how simple Wordpress is for administrators to use without having a significant technical expertise in website administration. We knew exactly what the product could do and it was versatile and reasonable. Additionally, it worked well with other internet services.
What do you dislike most about this product?
The ease of use is the main problem with using Wordpress to create a website. You can use drag-and-drop features with other content management solutions and web services without having any technical knowledge. Starting with Wordpress involves some familiarity with website development, but once you do, there is no coming back.
What recommendations would you give to someone considering this product?
WordPress gives our entire staff accessibility to our website so they may make modifications as necessary. This is fantastic since it means that we are no more reliant on a single member of the team to update the website. This allows us to be considerably more flexible because WordPress's backend is so user-friendly.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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