What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Web Experience Management Integration
Content Curation / Library Controls
Content Optimization
Personalization/Audience Targeting
Editorial Workflow
Multi-Channel Distribution
Content Analytics
Advanced Video Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Theodore S.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Nov 2022
Makes it easy to create custom websites
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
unlike other options wordpres.com facilitates many things, being an option managed by third parties helps everything to be better optimized and easy to install and use.
What is your favorite aspect of this product?
It has many plugins to configure the design of the site, in addition, the premium version allows us to do advanced customization, including editing css files, many plugins optimized to perform different functions that we need, it has excellent resource optimization, there are no problems with user concurrency.
What do you dislike most about this product?
It is not possible to configure server options so some plugins may not work properly.
What recommendations would you give to someone considering this product?
It is ideal for users who are starting out, or companies that do not have a team to manage servers or hosting and only dedicate themselves to the design and administration of the site.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
Frank B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
WordPress offers many different directions
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress offers I believe one of the most extensive libraries of templates for those 1 person organizations up to SMEs. The ease of use of the product is one of the go-to factors for so many companies using this solution. Given its mass appeal across many different industries as well as areas that are specific to your industry. WordPress gives you the ability to start with a blank canvas or choose from one of the million-plus templates available to end users. The only thing that could slow down your progress, regarding using a pre-defined template, is the sheer number that is available for free as well as purchase.
What is your favorite aspect of this product?
The number of available add-ons to the WordPress applications, once again covering all areas and interests. Again, I will recommend purchasing from a reputable WordPress vendor. This will give you the ability to obtain updates to your WordPress solution, that have been vetted with your current site. You can create a website and have it up and running in a few hours.
What do you dislike most about this product?
I have no dislikes with regard to the product. I believe that potential users of WordPress, have to do their homework with regard to what direction they are looking to head into with WordPress. The more research you do, the more prepared you will be moving forward. Always look at what you are trying to achieve with WordPress, but also look into the future.
What recommendations would you give to someone considering this product?
Do your homework, don't pick a template that looks great and is really set up for the type of business you have or are looking to open up. I have seen to many times and have heard of these issues, where the template that they picked, will not really place nicely as a B2B site. It will require a lot of extra work and $$$ to get it where you need it to be. Most important I would recommend working with a WordPress designer and WordPress developer. The designer will give you the look and feel that you want, and the developer will make sure everything is working correct.
Pros
- Efficient Service
- Client Friendly Policies
- Acts with Integrity
- Helps Innovate
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
Charlie G.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2022
Easy to use and update. Very user friendly.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress offers many modern themes to use for your website and gives you the optional addons for almost anything you want to accomplish.
What is your favorite aspect of this product?
User Friendly and easy to make updates
What do you dislike most about this product?
There is nothing that I dislike about this product.
What recommendations would you give to someone considering this product?
Using WordPress is the easiest way to get a website up and running from start to finish.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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