What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Web Experience Management Integration
Content Curation / Library Controls
Content Optimization
Personalization/Audience Targeting
Editorial Workflow
Multi-Channel Distribution
Content Analytics
Advanced Video Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Barnaby B.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
A Revolutionary Digital Life With Wordpress
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Having the most fabulous Wordpress VIP domain for search engines is lovely. Analytics is one of several tools and services offered by Wordpress VIP that elevate the bar for information. Bypassing coding and plugins is made more accessible, which reduces the hassle and improves site performance. There are also a few easy techniques for marketers to enhance their marketing strategies.
What is your favorite aspect of this product?
Its user-friendly interface has tools for both producing and presenting content. This is easily paired with add-ons, themes, plugins, and third-party programs. Users can effortlessly access reliable and secure content in real-time. It offers an export feature, an editor, and content management out-of-the-box marketplace capabilities that allow content to drive thanks to a single integrated solution. Our inquiries are analyzed and addressed by their customer care team very swiftly.
What do you dislike most about this product?
Wordpress has a steep learning curve and can be overwhelming for beginners. Wordpress has yet to establish itself and has not proven very adept with editors. Setting up a local work environment could be difficult, especially when importing data. I encountered various setup issues. Their customer service infrastructure still needs to be improved. Specific files periodically freeze or upload incorrectly, which causes me trouble.
What recommendations would you give to someone considering this product?
There are many advantages to working with Wordpress VIP, but a few stand out: their emphasis on security; unmatched performance,reliable technique; or the depth of their support team's expertise. It was beneficial to receive guidance with application optimisation. They are returning as soon as possible to crucial questions. Development, expansion, and learning.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Wareen I.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2022
Scalable and great website builder
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It was beneficial to receive guidance with application optimization. We return to crucial questions—development, expansion, and learning as soon as possible. Standing out in the digital world is essential if you want to advance the most in the digital age. What WordpressVIP does is this. I've experienced more clients since switching to a Wordpress VIP domain.
What is your favorite aspect of this product?
It is advantageous to create and manage customer notification sections, columns, and advertisements on the company's corporate and EC websites. It's important because it gives you a lot of versatility; you may interact with people quickly and post images in any way you desire. To avoid security issues, it manually reviews any plugins or nodes from third parties. The site is scalable and can handle high daily visitor volumes without losing efficacy.
What do you dislike most about this product?
It is improper to analyze essential data on big organizations using corporate site navigation data provided on consignment from a corporation. It costs a little more money. The site's data is entirely in the control of Wordpress VIP; you cannot change it. Change can only be brought about by communicating your thoughts. It takes time to review for necessary improvements.
What recommendations would you give to someone considering this product?
The experience is fantastic when combined with unsurpassed service in the industry. We can devote more time to creating and delivering new tool features because Wordpress VIP handles infrastructure and software updates. Businesses can concentrate on their services and products since Wordpress VIP will take care of the app scaling and architecture.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sydney L.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Dec 2022
Easiest customization!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Word Press is offered at an affordable price for the quality of service it provides
What is your favorite aspect of this product?
I love how easy it is to customize information on our website!
What do you dislike most about this product?
At times, I feel like there are more competitive, newer products out there, but we haven't switched because word press is what we know
What recommendations would you give to someone considering this product?
Compare other vendor websites to see what scale you need
Pros
- Respectful
- Helps Innovate
- Efficient Service
- Saves Time
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
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