What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Web Experience Management Integration
Content Curation / Library Controls
Content Optimization
Personalization/Audience Targeting
Editorial Workflow
Multi-Channel Distribution
Content Analytics
Advanced Video Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Arnaldo B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Brilliant service
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The main difference between WordPress.com and other similar platforms is that WordPress.com offers a lot of functionality and tools to help users manage their content. This includes an intuitive interface, a visual content editor, a wide selection of tools and templates to help users customize their content, and a wide variety of apps and plugins that allow users to optimize their content for search engines. In addition, WordPress.com is also a completely free platform that does not require any additional downloads or anything like that, unless you want to do a local backup
What is your favorite aspect of this product?
What I like best about WordPress.com is the ease of use. It is a very intuitive platform with a wide variety of tools and options to customize your website.This allows anyone to create a professional website without having any programming knowledge. In addition, there are many free themes and plugins that you can use to give your website a unique touch. additionally, WordPress.com offers excellent customer support to help you with any questions or issues you may have. There is also an active community of WordPress users who are always willing to help you out and share tips...
What do you dislike most about this product?
One drawback I noticed with WordPress.com is that users don't have access to the database and have no control over hosting. This means that users are limited to WordPress.com preset hosting resources, which means your website may not be able to keep up with growing demand. This can be a significant problem for websites that receive a high volume of traffic. Also, users do not have access to advanced management tools such as database optimization or cache settings. This means that users cannot make advanced changes to improve the performance of your website
What recommendations would you give to someone considering this product?
I would recommend WordPress.com because it is an easy-to-use blogging platform and CMS with a wide variety of tools to help create and manage content online. It is a reliable website hosting solution that offers a wide range of features and tools to help users create and manage professional websites without having to learn html, css or JavaScript. Plus, it's free, and it offers a wide variety of themes and plugins to help users customize their website
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Mark R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Simple to use and good for me
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Great interface, almost anyone can pick it up and use it
What is your favorite aspect of this product?
easy to use and implement
What do you dislike most about this product?
I cannot think of anything - its fine
What recommendations would you give to someone considering this product?
Just try it, you will probably like it. Great for a beginner.
Pros
- Reliable
- Inspires Innovation
- Respectful
- Continually Improving Product
Please tell us why you think this review should be flagged.
Patriciah J.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2022
WordPress.com Is Highly Reliable and Cost-Friendly
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com is a reliable website builder. The affordability and ease of use of WordPress.com are two essential aspects that differentiates WordPress.com from other similar products. WordPress.com is efficient to use.
What is your favorite aspect of this product?
I love the affordability of this website builder. WordPress.com improves our company's digital experience. Moreover, building and maintaining websites using WordPress.com is easy and straightforward. The support team of WordPress.com is always reachable.
What do you dislike most about this product?
WordPress.com's sites are a little bit slow. Additionally, some of the websites we have built using WordPress.com experience poor SEO ranking.
What recommendations would you give to someone considering this product?
WordPress.com is an affordable website builder. This product will boost your company's digital experience. I recommend WordPress.com.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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