What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Web Experience Management Integration
Content Curation / Library Controls
Content Optimization
Personalization/Audience Targeting
Editorial Workflow
Multi-Channel Distribution
Content Analytics
Advanced Video Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2021
It is the best option to make a website
Likeliness to Recommend
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Frances S.
- Role: Consultant
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Dec 2020
Affordable, easy to use, very effective.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Many in my community were already familiar with it. This was the initial appeal. It seems to have a more user friendly interface.
What is your favorite aspect of this product?
Ease of use is my favorite aspect.
What do you dislike most about this product?
I would love a live chat help
What recommendations would you give to someone considering this product?
Take your time and ask questions.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Vendor's Interest First
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Dec 2020
Easy to use, but somewhat pricey for needs
Likeliness to Recommend
Pros
- Reliable
- Effective Service
- Saves Time
- Acts with Integrity
Cons
- Inhibits Innovation
Please tell us why you think this review should be flagged.
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