WordPress.com Logo Award Winner Product Badge
WordPress.com Logo Award Winner Product Badge
Automattic

WordPress.com

8.9 /10
Category
WordPress.com
8.9 /10

What is WordPress.com?

WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.

Company Details


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Awards & Recognition

WordPress.com won the following awards in the Content Marketing category

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WordPress.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WordPress.com.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WordPress.com?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Content Storage

87

Content Creation

87

Content Campaign Management

86

Web Experience Management Integration

85

Content Curation / Library Controls

84

Personalization/Audience Targeting

84

Editorial Workflow

84

Content Optimization

84

Multi-Channel Distribution

83

Content Analytics

83

Advanced Video Management

82

Vendor Capability Ratings

Average 83

Quality of Features

85

Business Value Created

85

Ease of Customization

84

Ease of Implementation

84

Breadth of Features

83

Ease of Data Integration

83

Usability and Intuitiveness

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

79

Vendor Support

78

WordPress.com Reviews

Ivan M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2021

Easy to use and implement

Likeliness to Recommend

9 /10

What differentiates WordPress.com from other similar products?

Ease of use and great support from the community which makes it easy to customize

What is your favorite aspect of this product?

Ease of implementation and use, in a few minutes it is ready to use

What do you dislike most about this product?

I would like to have wordpress variants that work with different front technologies like React or Vue

What recommendations would you give to someone considering this product?

It is a good product if you want to have a site ready in a few minutes with a friendly interface and thousands of plugins for every need, but you have to have a very good implementation from the beginning, especially in the protection against spam.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Preet C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Fantastic Personal Blogging Platform: WordPress

Likeliness to Recommend

10 /10

What differentiates WordPress.com from other similar products?

WordPress.com differentiates from other similar products due to the following reasons: 1) The best option for personal Blogging. 2) Useful video tutorials provided by WordPress.com

What is your favorite aspect of this product?

The below things or features I like most in WordPress.com are: 1) If I want to transfer site then I can transfer easily without any hesitation. 2) That is completely Free to use.

What do you dislike most about this product?

The below features that I don't like most in WordPress are: 1) Absence of drag & drop functionality. 2) No phone and tech support provided. 3) No such true photo editing tools inside WordPress.com

What recommendations would you give to someone considering this product?

I would like to recommended you to use WordPress.com because It is completely free to use and you can make an awesome personal blog with that so if you are in business then you can make your awesome portfolio type personal blog for you or your company.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2021

It is the best option to make a website

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Effective Service

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