What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Web Experience Management Integration
Content Curation / Library Controls
Content Optimization
Personalization/Audience Targeting
Editorial Workflow
Multi-Channel Distribution
Content Analytics
Advanced Video Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Ashik J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
Well good to go,but not outstanding
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Ease of use,Free implementation option,easy code
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
No web hosting facility comes with it
What recommendations would you give to someone considering this product?
Its great to get a start with it,hurry up
Pros
- Continually Improving Product
- Inspires Innovation
- Includes Product Enhancements
- Helps Innovate
Cons
- Less Performance Enhancing
- Less Transparent
Please tell us why you think this review should be flagged.
Mobi D.
- Role: Operations
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Feb 2021
Best Website CMS Platform
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
User friendly UI
What is your favorite aspect of this product?
Plugins & SEO
What do you dislike most about this product?
Nothing so far
What recommendations would you give to someone considering this product?
Update speed can be better
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Tory R.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2021
WordPress: Simple and effective!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is extremely easy to use. It's initiative, simple, and doesn't require much of a learning curve. WordPress is also optimized for a company's SEO presence. The available themes also allow an end-user to create an aesthetic pleasing website.
What is your favorite aspect of this product?
That it's so simple and quick. I can be and in out of WordPress in mere minutes while making significant changes to my company's website. The searchability of a WordPress site is also a major plus for the platform.
What do you dislike most about this product?
I believe WordPress has a solid amount of features; however, sometimes my team and I find that you need several plug ins to access different, unique features which in turn has slowed down the performance time on our website.
What recommendations would you give to someone considering this product?
I'd recommend checking the pro's and con's of WordPress versus its competitors to make your ultimate buying decision. I'd also say to watch the plethora of tutorials available to familiarize yourself with the platform and be empowered to take advantage of its wide breadth of features.
Pros
- Performance Enhancing
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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