WordPress.com Logo Award Winner Product Badge
WordPress.com Logo Award Winner Product Badge
Automattic

WordPress.com

8.9 /10
Category
WordPress.com
8.9 /10

What is WordPress.com?

WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.

Company Details


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Awards & Recognition

WordPress.com won the following awards in the Content Marketing category

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WordPress.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WordPress.com.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WordPress.com?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Content Storage

87

Content Creation

87

Content Campaign Management

86

Web Experience Management Integration

85

Content Curation / Library Controls

84

Personalization/Audience Targeting

84

Editorial Workflow

84

Content Optimization

84

Multi-Channel Distribution

83

Content Analytics

83

Advanced Video Management

82

Vendor Capability Ratings

Average 83

Quality of Features

85

Business Value Created

85

Ease of Customization

84

Ease of Implementation

84

Breadth of Features

83

Ease of Data Integration

83

Usability and Intuitiveness

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

79

Vendor Support

78

WordPress.com Reviews

Mobi D.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Best Website CMS Platform

Likeliness to Recommend

10 /10

What differentiates WordPress.com from other similar products?

User friendly UI

What is your favorite aspect of this product?

Plugins & SEO

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Update speed can be better

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Tory R.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

WordPress: Simple and effective!

Likeliness to Recommend

8 /10

What differentiates WordPress.com from other similar products?

WordPress is extremely easy to use. It's initiative, simple, and doesn't require much of a learning curve. WordPress is also optimized for a company's SEO presence. The available themes also allow an end-user to create an aesthetic pleasing website.

What is your favorite aspect of this product?

That it's so simple and quick. I can be and in out of WordPress in mere minutes while making significant changes to my company's website. The searchability of a WordPress site is also a major plus for the platform.

What do you dislike most about this product?

I believe WordPress has a solid amount of features; however, sometimes my team and I find that you need several plug ins to access different, unique features which in turn has slowed down the performance time on our website.

What recommendations would you give to someone considering this product?

I'd recommend checking the pro's and con's of WordPress versus its competitors to make your ultimate buying decision. I'd also say to watch the plethora of tutorials available to familiarize yourself with the platform and be empowered to take advantage of its wide breadth of features.

Pros

  • Performance Enhancing
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Samuel [SAM] J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2021

One of the best, simple website publishing Platfor

Likeliness to Recommend

10 /10

What differentiates WordPress.com from other similar products?

WordPress is a popular platform. WordPress has free templates and useful features for creating the websites you need for your business. If you want to implement your own design, WordPress provides an array of extensions, addons, and plugins to do just that. WordPress is free. WordPress also allows third-party integrations. WordPress also allows to the deployment of multiple sites under one installation.

What is your favorite aspect of this product?

WordPress is a simple website publishing platform. It is a free platform. WordPress gives you full control of your website. You can add any number of webpages to your site using this platform.

What do you dislike most about this product?

WordPress does not comes up with a built-in drag and drop page builder.

What recommendations would you give to someone considering this product?

WordPress is used by most webmasters. WordPress continually upgrades its versions. I recommend this product to all my fellow digital marketers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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