What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWordPress.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on WordPress.com.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Web Experience Management Integration
Content Curation / Library Controls
Content Optimization
Personalization/Audience Targeting
Editorial Workflow
Multi-Channel Distribution
Content Analytics
Advanced Video Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Kasey Peek K.
- Role: Operations
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Feb 2021
Easy, efficient and reliable
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wordpress is so easy to use and has many features that other programs out there lack. It also has very good plug ins and security features.
What is your favorite aspect of this product?
My favorite part about WordPress is the quality of the program in itself. I was afraid that it would be hard to use, but they made it a breeze! I am highly impressed with this program.
What do you dislike most about this product?
I have nothing negative to say about WordPress, as I have not encountered any issues while using.
What recommendations would you give to someone considering this product?
If you are like me & afraid that you won’t be able to use this program without much knowledge of web design, I would say just try it! If I can do it, you can do it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Chiedza T.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Wordpress is easy to use for everyone!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Many plugins and ease of use. Allows of levels to give it a try.
What is your favorite aspect of this product?
Integration of plugins
What do you dislike most about this product?
Security can be flimsy. Easily hackable.
What recommendations would you give to someone considering this product?
Take the plunge
Pros
- Continually Improving Product
- Efficient Service
- Caring
- Saves Time
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
John-Paul D.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2021
Fantastic!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Simple, easy and tons of plugins!
What is your favorite aspect of this product?
The plugin store!
What do you dislike most about this product?
Some things cost money, but that's fine.
What recommendations would you give to someone considering this product?
Find out what plugins you want before you install them.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.