What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Storage
Content Creation
Content Campaign Management
Web Experience Management Integration
Content Curation / Library Controls
Personalization/Audience Targeting
Editorial Workflow
Content Optimization
Multi-Channel Distribution
Content Analytics
Advanced Video Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Chiedza T.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Wordpress is easy to use for everyone!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Many plugins and ease of use. Allows of levels to give it a try.
What is your favorite aspect of this product?
Integration of plugins
What do you dislike most about this product?
Security can be flimsy. Easily hackable.
What recommendations would you give to someone considering this product?
Take the plunge
Pros
- Continually Improving Product
- Efficient Service
- Caring
- Saves Time
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
John-Paul D.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2021
Fantastic!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Simple, easy and tons of plugins!
What is your favorite aspect of this product?
The plugin store!
What do you dislike most about this product?
Some things cost money, but that's fine.
What recommendations would you give to someone considering this product?
Find out what plugins you want before you install them.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anuja T.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2021
Good product for everyone to use
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Ease of use
What is your favorite aspect of this product?
No difficulty in setting things up
What do you dislike most about this product?
Sometimes can get confusing to unlock better features
What recommendations would you give to someone considering this product?
Talk to sales about features to tailor it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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