What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Web Experience Management Integration
Content Curation / Library Controls
Content Optimization
Personalization/Audience Targeting
Editorial Workflow
Multi-Channel Distribution
Content Analytics
Advanced Video Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Christina G.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2021
the best product ever
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
from the beginning it was easy to use and made the biggest difference
What is your favorite aspect of this product?
the templates and themes they offer are unique and beaitful
What do you dislike most about this product?
nothig to dislike it was amazing product
What recommendations would you give to someone considering this product?
try it out and you will never look back
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Gloria P.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Wordpress.com Rocks!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com offers add-ons that are customized to suit the needs of users. We choose to use WordPress.com because of its numerous and powerful features that it has that are user-friendly to beginners. No knowledge of programming is needed to use WordPress.com compared to other programs like Joomla and Drupal. The mobile app is very responsive a factor that we were considering.
What is your favorite aspect of this product?
Using WordPress.com is a no-brainer. It is easy to use and the setting up does not take a lot of time. With WordPress.com we received basic security options and backups built-in right from the get-go. I love the specific templates and features that make blogging a success. It is streamlined and has an easy-to-use interface.
What do you dislike most about this product?
It is a struggle to build anything else apart from a blog when using wordpress.com.
What recommendations would you give to someone considering this product?
With wordpress.com you enjoy building a website and spend no time learning how to code. Its ease of use makes it comfortable for non-technical users to build websites. WordPress.com is the right program t use. Not only do you maintain complete control over your site, but you receive great advantages like plugins, themes, free tools, and full media support.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
A.K.M Mahmudul I.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2021
Best Content Management Software
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Price Ease of use Ease of installation
What is your favorite aspect of this product?
Price Ease of use Ease of installation Lots of plug in available Helpful developer community Less development required Fast deployment
What do you dislike most about this product?
Less customizable Lack of rich feature Common theme Price of high plug in
What recommendations would you give to someone considering this product?
Easy and budget friendly but less customizable and lack of rich feature
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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