What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Sabir A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
Powerful website management solution
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress allows us to quickly and easily create, manage and customize our websites, with features such as custom post types and taxonomies, custom fields, and custom widgets. It provides a comprehensive suite of tools and resources that help us to optimize our website performance.
What is your favorite aspect of this product?
My favorite aspect of WordPress is its versatility and customizability and the powerful suite of tools and resources that it provides. Wordpress helps me to easily optimize website performance and ensure the website is running smoothly.
What do you dislike most about this product?
I dislike the fact that WordPress Premium does not currently offer SEO optimization tools, as this can be a huge factor in website success. Moreover, I find that WordPress can sometimes be sluggish when managing large websites, and I would like to see improved performance in this area.
What recommendations would you give to someone considering this product?
I would recommend they research and familiarize themselves with the features and capabilities that WordPress has to offer to ensure they are taking full advantage of the platform. If you are considering website management, WordPress is an incredibly powerful and intuitive platform.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Beverly W.
- Role: Industry Specific Role
- Industry: Utilities
- Involvement: End User of Application
Submitted Jan 2023
WordPress.com Has Fantastic Features
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com is affordable to use when building quality websites. We do not have to break the bank to build a website using WordPress.com, which differentiates it from other similar products.
What is your favorite aspect of this product?
I like everything about WordPress.com. The features of WordPress.com has been working effectively for us. I am impressed by the support team of WordPress.com.
What do you dislike most about this product?
WordPress.com works so well for us. All the features of WordPress.com has been fantastic. WordPress.com is flawless.
What recommendations would you give to someone considering this product?
WordPress.com is the most affordable tool you need to consider for building websites. I highly recommend WordPress.com.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Arnaldo B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Brilliant service
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The main difference between WordPress.com and other similar platforms is that WordPress.com offers a lot of functionality and tools to help users manage their content. This includes an intuitive interface, a visual content editor, a wide selection of tools and templates to help users customize their content, and a wide variety of apps and plugins that allow users to optimize their content for search engines. In addition, WordPress.com is also a completely free platform that does not require any additional downloads or anything like that, unless you want to do a local backup
What is your favorite aspect of this product?
What I like best about WordPress.com is the ease of use. It is a very intuitive platform with a wide variety of tools and options to customize your website.This allows anyone to create a professional website without having any programming knowledge. In addition, there are many free themes and plugins that you can use to give your website a unique touch. additionally, WordPress.com offers excellent customer support to help you with any questions or issues you may have. There is also an active community of WordPress users who are always willing to help you out and share tips...
What do you dislike most about this product?
One drawback I noticed with WordPress.com is that users don't have access to the database and have no control over hosting. This means that users are limited to WordPress.com preset hosting resources, which means your website may not be able to keep up with growing demand. This can be a significant problem for websites that receive a high volume of traffic. Also, users do not have access to advanced management tools such as database optimization or cache settings. This means that users cannot make advanced changes to improve the performance of your website
What recommendations would you give to someone considering this product?
I would recommend WordPress.com because it is an easy-to-use blogging platform and CMS with a wide variety of tools to help create and manage content online. It is a reliable website hosting solution that offers a wide range of features and tools to help users create and manage professional websites without having to learn html, css or JavaScript. Plus, it's free, and it offers a wide variety of themes and plugins to help users customize their website
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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