Broadcom

VMware Carbon Black EDR

Composite Score

7.4 /10

CX Score

7.8 /10

16 Reviews Write a Review

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What is VMware Carbon Black EDR?

Carbon Black EDR is an incident response and threat hunting solution designed for security operations center (SOC) teams with offline environments or on-premises requirements. Carbon Black EDR continuously records and stores comprehensive endpoint activity data, so that security professionals can hunt threats in real time and visualize the complete attack kill chain. It leverages the VMware Carbon Black Cloud’s aggregated threat intelligence, which is applied to the endpoint activity system of record for evidence and detection of these identified threats and patterns of behavior

Company Details

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VMware Carbon Black EDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on VMware Carbon Black EDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

2
Since last award

94 Plan to Renew

1
Since last award

74 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 93%
Negotiation and Contract:: 86%
Conflict Resolution:: 97%
Strategy & Innovation:: 75%
Service Experience:: 87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love VMware Carbon Black EDR?

6% Negative

0% Neutral

94% Positive

Pros

Client Friendly Policies
Fair
Altruistic
Reliable

Feature Ratings

Average 76

Intrusion Detection Prevention

Whitelisting Blacklisting

IOC Consumption

IOC Tools

Continuous Monitoring

Malware Identification Accuracy

Agent Efficiency

Machine Learning

Automated Threat Response

Behavioural Analytics

Task Prioritization

Vendor Capability Ratings

Average 75

Ease of IT Administration

Breadth of Features

Quality of Features

Vendor Support

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

VMware Carbon Black EDR Reviews

Kiran R.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

Powerful Threat Detection

Likeliness to Recommend

10 /10

What differentiates VMware Carbon Black EDR from other similar products?

With this tool we can integrate with other VMware tools very easily and works seamless, which other EDR doesn't support much.

What is your favorite aspect of this product?

Streaming of threat detection in real time with auto response and remediation feature is best in this tool. And Threat intel has vast resources.

What do you dislike most about this product?

Bit of manual tuning is required at initial setup, nothing other than that.

What recommendations would you give to someone considering this product?

If there is difficulty in manual alert triage and threat hunting. You can consider this tool, it's efficient.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Role: Information Technology
Industry: Utilities
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2024

Powerful, competent, easy

Likeliness to Recommend

9 /10

Pros

Performance Enhancing
Inspires Innovation
Fair
Security Protects

Cons

Inhibits Innovation
Slower Product Innovation
Under Delivered

Tanvi P.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Can have more functionalities in their console

Likeliness to Recommend

8 /10

What differentiates VMware Carbon Black EDR from other similar products?

Their endpoint detection and response rate is top notch

What is your favorite aspect of this product?

The fact that security provided is very reliable. Its quite enhanced.

What do you dislike most about this product?

You can't setup and configure the tool on your own due to certain types of complexities and hence you would need a support hand to walk you through.

What recommendations would you give to someone considering this product?

Reliable but not easy to use in the first go. Can become handy with subsequent uses.

Pros

Continually Improving Product
Trustworthy
Caring
Client's Interest First

VMware Carbon Black EDR

What is VMware Carbon Black EDR?

Company Details

Need Assistance?

VMware Carbon Black EDR Ratings

82 Likeliness to Recommend

2 Since last award

94 Plan to Renew

1 Since last award

74 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love VMware Carbon Black EDR?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Intrusion Detection Prevention Through event monitoring, the detection, countermeasure and prevention of possible security incidents or threats.

Whitelisting Blacklisting Whitelisting and blacklisting of applications and websites that are either certified to be safe, or suspected to be malicious.

IOC Consumption Ability to consume IOCs.

IOC Tools Full export capabilities are simple to execute.

Continuous Monitoring Allows customers to select specific third parties which are continuously monitored, with alerts generated for significant changes in risk scores

Malware Identification Accuracy Malware identification and fingerprinting can provide extensive and deep indicators and analysis of malware detected.

Agent Efficiency Agents are lightweight and create few conflicts or performance impacts.

Machine Learning Can provide deep behavioural insights.

Automated Threat Response Automatic response to threats.

Behavioural Analytics Includes real-time dashboard visualizations, detailed & summary reporting on user behaviour.

Task Prioritization Ability to assign a priority to tasks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

VMware Carbon Black EDR Reviews

Kiran R.

Powerful Threat Detection

Likeliness to Recommend

Pros

Powerful, competent, easy

Likeliness to Recommend

Pros

Cons

Tanvi P.

Can have more functionalities in their console

Likeliness to Recommend

Pros

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Feature Ratings

Intrusion Detection Prevention

Whitelisting Blacklisting

IOC Consumption

IOC Tools

Continuous Monitoring

Malware Identification Accuracy

Agent Efficiency

Machine Learning

Automated Threat Response

Behavioural Analytics

Task Prioritization

Vendor Capability Ratings

Ease of IT Administration

Breadth of Features

Quality of Features

Vendor Support

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization