VMware, Inc.

VMware Aria Automation

Composite Score

6.9 /10

CX Score

6.8 /10

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What is VMware Aria Automation?

VMware Aria Automation (formerly vRealize Automation) automates the delivery of IT services, and enables IT to embed automation and policies within blueprints including network and security services, accelerating the delivery of production-ready infrastructure.

Company Details

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VMware Aria Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love VMware Aria Automation?

0% Negative

11% Neutral

89% Positive

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Efficient Service

Cons

Less Generous
Charges for Enhancements
Under Delivered

Feature Ratings

Average 80

Systems Administration

Dynamic Scalability

Scripting Support

Service Templates

Workflow Support

Multi Tenancy

Agent or Agentless

Resource Definition

Task Process Automation

Configuration Management

Resource Availability

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

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Data Center Automation

Score 7.6

View VMware Aria Automation in this category (opens in a new tab)

VMware Aria Automation

What is VMware Aria Automation?

Company Details

Need Assistance?

VMware Aria Automation Ratings

88 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love VMware Aria Automation?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Systems Administration Tools allowing the systems administration of multiple servers through a single tool, to reduce repetitive task execution.

Dynamic Scalability Ability to scale servers up or down, depending on resource requirements. This activity may be automated, triggered by conditions, or be completely manual.

Scripting Support Support for systems scripting languages such as Python and Java to further automate operating systems level tasks.

Service Templates Templates for standard server configurations, to allow for expedited provisioning and deployment of standard server types.

Workflow Support The ability to incorporate pre-defined workflows into provisioned servers.

Multi Tenancy Software works in tandem with hosting system and the management of the multiple systems running in the same environment with appropriate levels of segregation.

Agent or Agentless The orchestration, provisioning, deployment and management of servers being done with or without a software agent.

Resource Definition The systems administrator defines resources needed for the new server definition, which is processed and deployed by the Orchestration/Provisioning software.

Task Process Automation Automation of tasks and processes of the Orchestration/Provisioning software without systems administration intervention.

Configuration Management Tracking of server configuration and configuration changes.

Resource Availability Orchestration/Provisioning software must be able to allocate resources for new server requests so that compute, memory and storage is not over-provisioned.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.