Veoci Customer Reviews 2024

Veoci

Composite Score

7.7 /10

CX Score

7.7 /10

5 Reviews Write a Review

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What is Veoci?

Veoci is the leading collaboration and operations platform for end-to-end business continuity and crisis management

Company Details

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Veoci Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

90 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Veoci?

10% Negative

0% Neutral

90% Positive

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Unique Features

Feature Ratings

Average 87

Import from MS Office

100

Import from IT Management Tools

100

Dependency Mapping

100

Compliance Reporting

100

Data Encryption

100

Business Impact Analysis (BIA)

Contact List

Risk Assessment Management

Vendor Security Compliance

Role-Based Access

GRC Integration

Vendor Capability Ratings

Average 89

Ease of Data Integration

Ease of IT Administration

Vendor Support

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Business Value Created

Ease of Implementation

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Veoci Reviews

Steve S.

Role: Industry Specific Role
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2024

Ease of use while providing dynamic capabilities.

Likeliness to Recommend

9 /10

What differentiates Veoci from other similar products?

I've only seen one other product come close to Veoci's capabilities and even then, it's a distant second when you consider all of the variable uses for this product.

What is your favorite aspect of this product?

The collaborative nature of the tool during an incident or crises is unparalleled and a definite plus in a post-pandemic hybrid or remote work environment.

What do you dislike most about this product?

I don't know that there is anything I dislike.

What recommendations would you give to someone considering this product?

Do your homework and compare other "tools" that say they can provide incident management and play around with them and then try out Veoci and you'll see that the end-user experience is much easier than the other tools on the market claiming similar capabilities.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Erika S.

Role: Student Academic
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2023

Very easy to use and integrate.

Likeliness to Recommend

10 /10

What differentiates Veoci from other similar products?

From a data analysis standpoint, Veoci can clearly and show and visualize data effectively.

What is your favorite aspect of this product?

Quick and easy to learn and integrate into my workplace.

What do you dislike most about this product?

Could be expensive depending on what you're using this for.

What recommendations would you give to someone considering this product?

I used this product during the COVID-19 pandemic to collect and analyze data. Anyone is able to use this product regardless of their background and can be used for a variety of situations.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Veoci

What is Veoci?

Company Details

Need Assistance?

Veoci Ratings

92 Likeliness to Recommend

90 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Veoci?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Import from MS Office Import existing BCM documentation from MS Office documents not just as attachments, but import it as data into the new tool.

Import from IT Management Tools Import application/system information from IT Management Tools such as ITSM, Systems Management, or Network Monitoring tools.

Dependency Mapping Document business process dependencies such as people, sub-processes, technology, facility, and suppliers in a visual manner e.g. topology diagram.

Compliance Reporting Generate reports that align with the requirements of specific regulations or industry standards.

Data Encryption Encrypt data in flight, while it's being uploaded/entered, and at rest, after it is uploaded/entered.

Business Impact Analysis (BIA) Determine the impact of downtime and data loss, business process and application criticality ranking, and RTOs/RPOs.

Contact List Facilitate collecting and maintaining contact lists e.g. via integration with HR systems or Active Directory.

Risk Assessment Management Facilitate executing and documenting a risk assessment.

Vendor Security Compliance The hosted solution is in compliance with cloud security standards such as FedRAMP or SSAE 16 SOC 2, and security certifications such as ISO 27001 and 27000.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

GRC Integration Seamlessly share data between the BCM tool and a Governace, Risk, and Compliance (GRC) product.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Veoci Reviews

Steve S.

Ease of use while providing dynamic capabilities.

Likeliness to Recommend

Pros

Erika S.

Very easy to use and integrate.

Likeliness to Recommend

Pros

Feature Ratings

Import from MS Office

Import from IT Management Tools

Dependency Mapping

Compliance Reporting

Data Encryption

Business Impact Analysis (BIA)

Contact List

Risk Assessment Management

Vendor Security Compliance

Role-Based Access

GRC Integration

Vendor Capability Ratings

Ease of Data Integration

Ease of IT Administration

Vendor Support

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Business Value Created

Ease of Implementation

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement