What is UserWay?
UserWay’s solutions make WCAG & ADA compliance easier from day one, and every single day thereafter.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UserWay?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Compliance Audits and Certification
Compliance
Multiple Language Support
Maintenance
Reporting and Analytics
Accessibility Profiles
Navigation Tracker
Content Tracker
Automatic Evaluation Tool
Color & Display Tracker
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Quality of Features
Vendor Support
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
UserWay Reviews
Shawn W.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Leader or Manager
Submitted Oct 2023
Easy to use, but pricey with numerous domains.
Likeliness to Recommend
What differentiates UserWay from other similar products?
Ease of use
What is your favorite aspect of this product?
Simplicity
What do you dislike most about this product?
Cost per domain
What recommendations would you give to someone considering this product?
Consider whether you are using for multiple domains or just one.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Bogdan B.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Oct 2023
Life improvement product for thousands of users.
Likeliness to Recommend
What differentiates UserWay from other similar products?
Very intuitive integration and usability.
What is your favorite aspect of this product?
The high amount of features.
What do you dislike most about this product?
Some limitations in the usability panel interface customization.
What recommendations would you give to someone considering this product?
Purchase it without a doubt, it's the best product in its category and a life changer for your users.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Raffaella S.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2023
Useful product to improve web accessibility
Likeliness to Recommend
What differentiates UserWay from other similar products?
Fantastic free version
What is your favorite aspect of this product?
Super accessible user experience tool
What do you dislike most about this product?
Nothing at this stage
What recommendations would you give to someone considering this product?
Try the free version and evaluate upgrades
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service