TriNet HR Platform Logo
TriNet HR Platform Logo
TriNet Group, Inc.

TriNet HR Platform

Composite Score
8.0 /10
CX Score
8.1 /10
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TriNet HR Platform
8.0 /10

What is TriNet HR Platform?

TriNet HR Platform (formerly Zenefits) is an all-in-one HR platform that helps you manage workforce data, time tracking, attendance, time off, performance management and more. It is HR technology built for companies that want to run HR in-house with an intuitive, cloud-based platform. TriNet HR Platform provides you with leading technology to administer and manage employee benefit offerings. From core medical, dental and vision coverage to life insurance and more, our solution gives you the ability to deliver a comprehensive benefits program.

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Awards & Recognition

TriNet HR Platform won the following awards in the Human Capital Management - Midmarket category

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TriNet HR Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TriNet HR Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TriNet HR Platform?

0% Negative
14% Neutral
86% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Feature Ratings

Average 85

Benefits Administration

90

Employee Record

90

Time and Attendance

89

Payroll Administration

87

Position Management

85

Talent Acquisition

84

Talent Management

82

Workforce Planning

81

Learning and Development

81

Performance Management

80

Vendor Capability Ratings

Average 86

Usability and Intuitiveness

89

Ease of Customization

88

Ease of Implementation

87

Breadth of Features

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Vendor Support

79

TriNet HR Platform Reviews

Courtney C.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2020

Zenefits is great. This helped our company so much

Likeliness to Recommend

10 /10

What differentiates TriNet HR Platform from other similar products?

More organized and clear to you.

What is your favorite aspect of this product?

The time aspect for employees to clock in and out.

What do you dislike most about this product?

It is impossible to get someone on the phone. The chat takes forever.

What recommendations would you give to someone considering this product?

Easier to contact when someone needs help. One time I waited on the chat for hours for a representative to reach me.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gina K.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Nov 2020

Multi-state employees- No problem with Zenefits

Likeliness to Recommend

10 /10

What differentiates TriNet HR Platform from other similar products?

I could not say as I have not used other products. I started using Zenefits years ago for benefits administration when the HR features were a free value-added feature. They were so innovative and constantly growing and improving that when they began to charge for their services, it did not bother me in the least. I have recommended Zenefits to several companies.

What is your favorite aspect of this product?

I have employees in multiple states and Zenefits helps ensure I have my legal ducks in a row in regard to the HR/payroll administration and laws. Also, Zenefits keeps improving their product which I like.

What do you dislike most about this product?

My only complaint is with some of the payroll reporting. I find it difficult to get the exact custom report that I am trying ot pull.

What recommendations would you give to someone considering this product?

I would recommend this product for any small business- with no hesitation. If you have a company where your HR manager wears many hats, do them a favor and get this product. It will save many hours of their time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Lauren R.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Easy to use and perfect for a small business!

Likeliness to Recommend

10 /10

What differentiates TriNet HR Platform from other similar products?

Ease of use

What is your favorite aspect of this product?

Dashboard

What do you dislike most about this product?

Not having a dedicated CS rep

What recommendations would you give to someone considering this product?

Use the performance management piece as well

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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