TriNet HR Platform Logo
TriNet HR Platform Logo
TriNet Group, Inc.

TriNet HR Platform

Composite Score
7.7 /10
CX Score
7.8 /10
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TriNet HR Platform
7.7 /10

What is TriNet HR Platform?

TriNet HR Platform (formerly Zenefits) is an all-in-one HR platform that helps you manage workforce data, time tracking, attendance, time off, performance management and more. It is HR technology built for companies that want to run HR in-house with an intuitive, cloud-based platform. TriNet HR Platform provides you with leading technology to administer and manage employee benefit offerings. From core medical, dental and vision coverage to life insurance and more, our solution gives you the ability to deliver a comprehensive benefits program.

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Awards & Recognition

TriNet HR Platform won the following awards in the Human Capital Management - Midmarket category

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TriNet HR Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TriNet HR Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
86%
Conflict Resolution:
93%
Strategy & Innovation:
90%
Service Experience:
86%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TriNet HR Platform?

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0% Negative
14% Neutral
86% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Feature Ratings

Average 85

Benefits Administration

90

Employee Record

90

Time and Attendance

89

Payroll Administration

87

Position Management

85

Talent Acquisition

84

Talent Management

82

Workforce Planning

81

Learning and Development

81

Performance Management

80

Vendor Capability Ratings

Average 86

Usability and Intuitiveness

89

Ease of Customization

88

Ease of Implementation

87

Breadth of Features

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Vendor Support

79

TriNet HR Platform Reviews

Courtney C.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2020

Zenefits is great. This helped our company so much

Likeliness to Recommend

10 /10

What differentiates TriNet HR Platform from other similar products?

More organized and clear to you.

What is your favorite aspect of this product?

The time aspect for employees to clock in and out.

What do you dislike most about this product?

It is impossible to get someone on the phone. The chat takes forever.

What recommendations would you give to someone considering this product?

Easier to contact when someone needs help. One time I waited on the chat for hours for a representative to reach me.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2020

Wonderful product and even more wonderful staff

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Meg D.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2020

Incredibly easy to use; great all-in-one system

Likeliness to Recommend

10 /10

What differentiates TriNet HR Platform from other similar products?

Ease of use. Integrated apps which are incredibly easy to use. Also the support materials are incredible - well written, easy to find and comprehensive.

What is your favorite aspect of this product?

How easy it is to use - intuitive and good flow of information. It needs very little maintenance and provides all the core systems in one place.

What do you dislike most about this product?

Honestly nothing I dislike - they are building in a lot of the additional functionality we are looking for - so no complaints or dislikes.

What recommendations would you give to someone considering this product?

Just demo it - you'll see how easy it is to navigate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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