
In Partnership With SelectHub

What is TriNet HR Platform?
TriNet HR Platform (formerly Zenefits) is an all-in-one HR platform that helps you manage workforce data, time tracking, attendance, time off, performance management and more. It is HR technology built for companies that want to run HR in-house with an intuitive, cloud-based platform. TriNet HR Platform provides you with leading technology to administer and manage employee benefit offerings. From core medical, dental and vision coverage to life insurance and more, our solution gives you the ability to deliver a comprehensive benefits program.
Company Details
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In Partnership With SelectHub
TriNet HR Platform Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on TriNet HR Platform.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 86%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 90%
- Service Experience:
- 86%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TriNet HR Platform?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Benefits Administration
Employee Record
Time and Attendance
Payroll Administration
Position Management
Talent Acquisition
Talent Management
Workforce Planning
Learning and Development
Performance Management
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Breadth of Features
Quality of Features
Business Value Created
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
TriNet HR Platform Reviews

Courtney C.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Nov 2020
Zenefits is great. This helped our company so much
Likeliness to Recommend
What differentiates TriNet HR Platform from other similar products?
More organized and clear to you.
What is your favorite aspect of this product?
The time aspect for employees to clock in and out.
What do you dislike most about this product?
It is impossible to get someone on the phone. The chat takes forever.
What recommendations would you give to someone considering this product?
Easier to contact when someone needs help. One time I waited on the chat for hours for a representative to reach me.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Nov 2020
Wonderful product and even more wonderful staff
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.

Meg D.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Nov 2020
Incredibly easy to use; great all-in-one system
Likeliness to Recommend
What differentiates TriNet HR Platform from other similar products?
Ease of use. Integrated apps which are incredibly easy to use. Also the support materials are incredible - well written, easy to find and comprehensive.
What is your favorite aspect of this product?
How easy it is to use - intuitive and good flow of information. It needs very little maintenance and provides all the core systems in one place.
What do you dislike most about this product?
Honestly nothing I dislike - they are building in a lot of the additional functionality we are looking for - so no complaints or dislikes.
What recommendations would you give to someone considering this product?
Just demo it - you'll see how easy it is to navigate.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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