In Partnership With SelectHub
What is TriNet HR Platform?
TriNet HR Platform (formerly Zenefits) is an all-in-one HR platform that helps you manage workforce data, time tracking, attendance, time off, performance management and more. It is HR technology built for companies that want to run HR in-house with an intuitive, cloud-based platform. TriNet HR Platform provides you with leading technology to administer and manage employee benefit offerings. From core medical, dental and vision coverage to life insurance and more, our solution gives you the ability to deliver a comprehensive benefits program.
Company Details
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In Partnership With SelectHub
TriNet HR Platform Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
61 Likeliness to Recommend
29 Plan to Renew
56 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 30%
- Negotiation and Contract:
- 35%
- Conflict Resolution:
- 36%
- Strategy & Innovation:
- 17%
- Service Experience:
- 2%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+17 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TriNet HR Platform?
Pros
- Friendly Negotiation
- Fair
- Security Protects
Cons
- Less Effective Service
- Wastes Time
- Inhibits Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Retirement Plan Tracking
Tax Form Preparation
Taxation Deduction
Self Service Portal
Direct Deposit
Vacation and Leave Tracking
Time and Attendance
Compensation Management
Benefits Calculation
HR Systems Interface
Accounting Systems Interface
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Business Value Created
Quality of Features
Ease of Customization
Vendor Support
Also Featured in...
TriNet HR Platform Reviews
Taylor H.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2023
At the end of the day we left Zenefits for ADP.
Likeliness to Recommend
What differentiates TriNet HR Platform from other similar products?
At the time, Zenefits was lacking in robust features for our HR team. We switched because the management options weren't great. I personally love the UX from an end-user perspective, but we switched to ADP Workforce Now because of the better admin tools and integrations.
What is your favorite aspect of this product?
The UX was really clean and easy to navigate.
What do you dislike most about this product?
It was a little barebones on features at the time. Benefits were managed outside this tool.
What recommendations would you give to someone considering this product?
I currently use JustWorks and I am a huge fan. Everything I need is there. Tax forms, Benefits, Time Off, Company LMS. Zenefits didn't have this at the time we were using it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2023
Very basic system but not advanced at al
Likeliness to Recommend
Pros
- Respectful
Cons
- Less Efficient Service
- Less Effective Service
- Wastes Time
Please tell us why you think this review should be flagged.
Kate N.
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted May 2023
Great product, but support was severely lacking
Likeliness to Recommend
What differentiates TriNet HR Platform from other similar products?
Great for bundling lots of HR tasks into one platform. Payroll was easy to use, we were able to integrate background checks, hiring / onboarding, 401k, and other features into one easy to use platform.
What is your favorite aspect of this product?
Ease of use and setup.
What do you dislike most about this product?
Support was very slow to respond and difficult to get ahold of. This makes things that are time sensitive (like processing payroll or tax document creation) particularly stressful.
What recommendations would you give to someone considering this product?
Consider to what extent you may need to access support, because the response time is very slow.
Pros
- Friendly Negotiation
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Effective Service
- Less Caring
- Wastes Time
Please tell us why you think this review should be flagged.
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