ThinkAutomation Logo
ThinkAutomation Logo
Parker Software

ThinkAutomation

Composite Score
7.8 /10
CX Score
7.9 /10
Category
ThinkAutomation
7.8 /10

What is ThinkAutomation?

ThinkAutomation powers your business process automation. Automate on-premises and cloud-based business processes to cut costs and save time. Automate incoming communication channels, monitor databases, react to incoming webhooks, web forms and chat bots. Process documents, attachments, local files and other messages sources. Parse and extract data from incoming messages and perform business process actions, such as outbound communications, updating on-premises and cloud databases, CRM systems and cloud services, document processing, systems integration and much more. With ThinkAutomation, you get an open-ended studio to build your automated workflows without volume limitations.

Company Details


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Awards & Recognition

ThinkAutomation won the following awards in the Robotic Process Automation - Midmarket category

ThinkAutomation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ThinkAutomation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
86%
Conflict Resolution:
91%
Strategy & Innovation:
96%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ThinkAutomation?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 86

Process Discovery

92

Automation Orchestration

92

Optical Character Recognition

90

Sentiment Analysis

89

Unsupervised Launch

89

Central Deployment

87

Action Logging

86

Role-Based Access

86

Native AI

85

Concurrent Work

85

Code-Free Programming

85

Vendor Capability Ratings

Average 82

Breadth of Features

89

Ease of Customization

86

Business Value Created

86

Quality of Features

85

Ease of Implementation

83

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Ease of Data Integration

80

Ease of IT Administration

79

Usability and Intuitiveness

77

ThinkAutomation Reviews

Keshab D.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

A great product for daily use.

Likeliness to Recommend

9 /10

What differentiates ThinkAutomation from other similar products?

It is really simple for anyone to use. All round integration and extraction process. One of the best cloud based business process.

What is your favorite aspect of this product?

Cut costs and saves time

What do you dislike most about this product?

Nothing as of so far

What recommendations would you give to someone considering this product?

Definitely go for it. You would love the product when it comes in need of automation. Saves a lot of time.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Inspires Innovation

Ygor Henrique O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Aug 2024

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vikram J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Drag and drop automation setup "think automation"

Likeliness to Recommend

10 /10

What differentiates ThinkAutomation from other similar products?

Drag and drop automation customization. Too many features for customization.

What is your favorite aspect of this product?

No coding required. Drag and drop editor.

What do you dislike most about this product?

User interface can be more freindly

What recommendations would you give to someone considering this product?

No coding experience required. Drag and drop automation setup editor

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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