TestRail Logo
TestRail Logo
Idera Software

TestRail

Composite Score
7.8 /10
CX Score
8.1 /10
Category
TestRail
7.8 /10

What is TestRail?

A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.

Company Details


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Awards & Recognition

TestRail won the following awards in the Software Testing category

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TestRail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestRail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestRail?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Inspires Innovation
  • Client Friendly Policies

Feature Ratings

Average 79

Test Data Management

82

Test Planning

82

Artifact Management

81

Test Environment Management

80

Test Coverage Analysis

80

Analytics and Reporting

79

Test Run Workflow Manager

79

Artifact Traceability

78

Audit Log

77

Test Case Generator

77

ALM Integration

77

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of IT Administration

80

Usability and Intuitiveness

79

Ease of Implementation

79

Ease of Data Integration

79

Business Value Created

78

Availability and Quality of Training

78

Vendor Support

76

Breadth of Features

76

Ease of Customization

74

Product Strategy and Rate of Improvement

73

TestRail Reviews

Himanshu P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Likeliness to Recommend

8 /10

What differentiates TestRail from other similar products?

We can easily add multiple test results for using mass action button on the test run page.

What is your favorite aspect of this product?

The Milestones are a great way to track test runs in every environment.

What do you dislike most about this product?

The user interface seems to be a bit confusing type for the new user, it requires basic training.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

JUAN CARLOS R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

is fantastic product

Likeliness to Recommend

7 /10

What differentiates TestRail from other similar products?

The cost makes it very different from other products, and the simplicity of its functions

What is your favorite aspect of this product?

What I like is that you can use different testing methods, such as functional, exploratory and automated. All of these with ease.

What do you dislike most about this product?

What I dislike is that there is no native app for smartphones

What recommendations would you give to someone considering this product?

Although the web version is adaptive, a native application for smartphones is necessary. And in addition to customizing the script to run the tests

Pros

  • Performance Enhancing
  • Efficient Service
  • Effective Service
  • Caring

Ramaseshan N.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy to Use and a Fantastic product nice features

Likeliness to Recommend

10 /10

What differentiates TestRail from other similar products?

TestRail is a program that's very neat and great for creating test cases and the tools help throughout the application development lifecycle. Running tests to ensure the app will meet our customer needs, deploying the product on our servers, and they have monitoring tools that work great on TestRail and that I use to make sure our application runs smoothly. I like that it has a variety of testing that can be used depending on what phase of the application lifecycle I'm in, such as automated, scripted, or exploratory. These are all saved, and I can scroll through the history of every test and get reports on them or see what team.

What is your favorite aspect of this product?

I recommend TestRail to large teams that manage their automated tests and analyze their application lifecycle, all in the same program. It's great for integrating similar phases of work in the same interface, making it easier to keep track of your progress and how your tests go. This tool has literally saved hours of manual efforts in maintaining the tests in Excel sheets which eventually get lost or go out of track. I highly recommend this tool to every Testing organization.

What do you dislike most about this product?

Although their tools are good and helpful, work perfectly, and cater to my needs, their UI is not intuitive and lacks a lot of easiness and guides to help solve questions. Its interface looks like it doesn't get constant updates which makes it hard to navigate screens between one another, making it seem tedious and confusing. In addition to that, the support team has taken a long time (sometimes need to wait for more than a week )to reply to the issues we've had in the past.

What recommendations would you give to someone considering this product?

With TestRail, we can run tests on every application, and it has been a critical factor in our software release. In case a problem arises, we can also track back to these tests to figure out what went wrong and what we can do to fix it. We've benefitted from the extensive and detailed reports as it allows us to track our progress and our work, and our teamwork. These reports are delivered in the form of dashboards which can also be shared through a link in case someone that's not in our team needs to revise it, and you can select which metrics you want to study and analyze in each report. Overall, TestRail has worked for us.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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