Idera Software

TestRail

Composite Score

8.5 /10

CX Score

8.8 /10

37 Reviews Write a Review

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What is TestRail?

A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.

Company Details

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Awards & Recognition

TestRail won the following awards in the Mobile Application Testing category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Service Experience
Contract Negotiation
Conflict Resolution

2024

2 Top Rated Capabilities

5 Top Rated Features

2023

TestRail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestRail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

75 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 91%
Negotiation and Contract:: 91%
Conflict Resolution:: 93%
Strategy & Innovation:: 90%
Service Experience:: 95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestRail?

0% Negative

0% Neutral

100% Positive

Pros

Effective Service
Reliable
Trustworthy
Respectful

Feature Ratings

Average 80

Functional Testing

Dashboards, Analytics and Reporting

Test Run Workflow Manager

Mobile Security Testing

Browser Testing

Performance Testing

3rd Party Testing Tool Integration

Automated Testing

Process Simulation

Pipeline Integrations

ALM Integration

Vendor Capability Ratings

Average 78

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Business Value Created

Ease of Customization

Also Featured in...

Test Management

Score 7.9

View TestRail in this category (opens in a new tab)

TestRail Reviews

Rajdeep P.

Role: Industry Specific Role
Industry: Electronics
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Powerful Test Management with Seamless Integration

Likeliness to Recommend

9 /10

What differentiates TestRail from other similar products?

It stands out for its user friendly interface, comprehensive test management, and customizable.

What is your favorite aspect of this product?

Its seamless integration with tools like JIRA and CI/CD pipelines, enabling efficient collaboration and automated workflows.

What do you dislike most about this product?

The learning curve for users can be steep due to the wide range of features and settings.

What recommendations would you give to someone considering this product?

Should Recommend to everyone for automation testing.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Daniel F.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Good tool with scope for improvement!

Likeliness to Recommend

7 /10

What differentiates TestRail from other similar products?

It has a cool UI and excellent reporting features

What is your favorite aspect of this product?

It's reporting capabilities

What do you dislike most about this product?

During heavy test cycles, its performance drops

What recommendations would you give to someone considering this product?

It is a decent testing application but has scope to get better.

Pros

Continually Improving Product
Trustworthy
Efficient Service
Effective Service

Cons

Commodity Features

Oscar G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Optimizes test management

Likeliness to Recommend

9 /10

What differentiates TestRail from other similar products?

I consider it to stand out for its ability to customize reports and integration with other development tools. The intuitive interface makes it easy to create and assign tests, while customizable reports allow you to analyze results efficiently. Additionally, the integration with tools such as Jira and Jenkins improves team productivity.

What is your favorite aspect of this product?

I like it mainly because it has been of great help in test tracking, detailed reporting, and team collaboration, allowing the team to improve test planning and execution, as well as tracking results and defects.

What do you dislike most about this product?

The limitation in field customization has also been mentioned as areas for improvement.

What recommendations would you give to someone considering this product?

Its integration with development tools and customizable reporting capabilities make it a valuable tool for development teams. TestRail is an excellent option to optimize test management in software development projects, with unique features that distinguish it from other similar tools on the market

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

TestRail

What is TestRail?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

TestRail Ratings

88 Likeliness to Recommend

97 Plan to Renew

75 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love TestRail?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Dashboards, Analytics and Reporting The ability to track and analyze test results such as historic & real-time error reporting, detailed & summary reporting, and data extraction.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Mobile Security Testing Verify and validate mobile applications abide to security and confidentiality standards, policies and controls to prevent unauthorized access.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Performance Testing Run tests to ensure application performs consistently and in a stable condition, including load testing, single user performance testing, network virtualization

3rd Party Testing Tool Integration Out-of-the-box support the management, orchestration and facilitation of mobile application testing involving 3rd party open source or proprietary tools.

Automated Testing Ability to efficiently perform and execute automated tests of the software, including scripting, record and replay, codeless tests etc.

Process Simulation Ability to simulate scenarios and environments when testing your mobile apps, including taking photos, scanning QR codes, authentication, 5G vs Wi-Fi etc.

Pipeline Integrations Ability of the platform to integrate with your Continuous Integration tools to improve efficiency and throughput.

ALM Integration Integrate artifacts across ALM phases and toolsets such as requirements, analysis, design, development, and testing internally or through an out-of-the-box API.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Test Management

TestRail Reviews

Rajdeep P.

Powerful Test Management with Seamless Integration

Likeliness to Recommend

Pros

Daniel F.

Good tool with scope for improvement!

Likeliness to Recommend

Pros

Cons

Oscar G.

Optimizes test management

Likeliness to Recommend

Pros

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Feature Ratings

Functional Testing

Dashboards, Analytics and Reporting

Test Run Workflow Manager

Mobile Security Testing

Browser Testing

Performance Testing

3rd Party Testing Tool Integration

Automated Testing

Process Simulation

Pipeline Integrations

ALM Integration

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Business Value Created

Ease of Customization