TestRail Logo Award Winner Product Badge
TestRail Logo Award Winner Product Badge
Idera Software

TestRail

Composite Score
8.5 /10
CX Score
8.8 /10
Category
TestRail
8.5 /10

What is TestRail?

A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.

Company Details


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Awards & Recognition

TestRail won the following awards in the Mobile Application Testing category

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TestRail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestRail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

75 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
90%
Conflict Resolution:
94%
Strategy & Innovation:
90%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestRail?

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0% Negative
0% Neutral
100% Positive

Pros

  • Effective Service
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 80

Functional Testing

84

Dashboards, Analytics and Reporting

83

Test Run Workflow Manager

83

Mobile Security Testing

83

Browser Testing

82

Performance Testing

80

Automated Testing

79

Process Simulation

79

3rd Party Testing Tool Integration

79

Pipeline Integrations

77

Development Use

77

Vendor Capability Ratings

Average 78

Quality of Features

82

Usability and Intuitiveness

80

Ease of Implementation

80

Ease of IT Administration

80

Vendor Support

79

Ease of Data Integration

78

Breadth of Features

78

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

77

Business Value Created

77

Ease of Customization

72

TestRail Reviews

Hiroshi I.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Test management is best accomplished with the idea

Likeliness to Recommend

9 /10

What differentiates TestRail from other similar products?

However, what makes TestRail stand out from the rest is its main features of collaboration and transparency. Everyone in the team can have the same set of input data in real-time, which makes work more open. This is particularly important for large projects since you need to have a number of teams working simultaneously.

What is your favorite aspect of this product?

The feature I personally like most about TestRail is that it is equipped with a robust reporting and metric option. Preparing reports with nanosecond specificities about the progression of tests and their coverage is as easy as pie. This gives us useful information which we apply to enhance the Firm’s flow and provide better results of the end product.

What do you dislike most about this product?

There are few areas which can further be enhance: It may get a little steep for new users, individuals who are not well acquainted with a test management tool. Still, the documentation is rather rich; however, I would have loved seeing videos as a way to convey the message toward adoption more.

What recommendations would you give to someone considering this product?

I have chosen TestRail for recommendation because it offers a complete tool which enhances the management of tests in a huge way. TestRail is one of the tools that one should recommend for anyone seeking to manages, supervise, and control tests more efficiently.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Paras R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

A vast tool for enhancing the testing capabilities

Likeliness to Recommend

10 /10

What differentiates TestRail from other similar products?

This well- liked option among testers is due to its emphasis on effective test case management, reporting, and communication tools. To further streamline the testing process and boost overall productivity, Testrail also interacts effortlessly with a number of ALM tools and defect tracking systems.

What is your favorite aspect of this product?

Its UI is well- known for being user-friendly, which makes it simple for testers to use and navigate. Teams can customize the application to meet their own demands and workflows because to its great degree of customization. It streamlines the testing process by integrating easily with a number of different technologies, including version control systems, issue tracking systems, and test automation frameworks. Vast analytics and reporting capabilities that support patterns, and making data- driven choices. It facilitates teamwork by making it simple to assign tasks, discuss test cases, and monitor progress.

What do you dislike most about this product?

One of its primary shortcomings, in my experience as a software tester, is the extent of its customization choices. Although it provides a strong framework for test case management, customizing the platform to satisfy certain reporting or workflow requirements can be difficult. Performance problems have also been noted sometimes especially while working on complicated projects or big test suites. These restrictions can occasionally reduce Testrail's usefulness in particular testing situations, even though it is still a useful tool.

What recommendations would you give to someone considering this product?

I advice assessing the priorities and requirements for your particular testing. Take into account elements like the reporting tools, integration potential, and platform's ease of use. Reading customer reviews and testimonials might also be beneficial in order to understand other people's experiences. Additionally, utilizing a free trial can give you direct experience and assist in deciding if it is the best option for your company.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Nikolay V.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Great features

Likeliness to Recommend

10 /10

What differentiates TestRail from other similar products?

Easy to use, easy to integrate, easy to learn how to use

What is your favorite aspect of this product?

it is super easy to use daily, many different features and fast UI

What do you dislike most about this product?

sometimes hard to input the test cases into the tool

What recommendations would you give to someone considering this product?

you should definitely purchase it, its a great tool to use daily, easy to integrate with JIRA

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

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