What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Video Conferencing
Audio Conferencing Call in Bridge
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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See what's New in TeamViewer Remote
TeamViewer Reviews
Mariana B.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jul 2023
Flexible and competitively priced
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Screen sharing enables remote participants to access and view my desktop.
What is your favorite aspect of this product?
I can re-customize my webinar space and redesign my invitation templates.
What do you dislike most about this product?
The storage capacity could be increased.
What recommendations would you give to someone considering this product?
Easy way to interact with your teams, convey knowledge, and generate sales.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Pavan N.
- Role: Operations
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted May 2023
Fantastic product
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Ease of use, simplicity
What is your favorite aspect of this product?
connectivity is smooth
What do you dislike most about this product?
nothing that i can think of
What recommendations would you give to someone considering this product?
you could give it a try
Pros
- Inspires Innovation
- Includes Product Enhancements
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Riya T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Amazing Remote Access Solution
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Option to opt for either random or permanent password for security mesaures.
What is your favorite aspect of this product?
Helps the team to connect and collaborate seamlessly and quickly.
What do you dislike most about this product?
Sometimes, TeamViewer does not support remote control but only screen-sharing with a certain range of devices and operating systems in general.
What recommendations would you give to someone considering this product?
If you are only concerned with screen-sharing and remote access then this is a great option.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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