What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 90%
- Service Experience:
- 92%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Application Share
Audio Controls
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
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TeamViewer Reviews
Akarsh A.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
Different product from others for remote sharing.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer a very different products from others, Because the guy who was sitting in US and one was in Canada. we are able to work on remote system, and this is how we are able to manage our on prim cloud servers also this was very much to show the error and productivity.
What is your favorite aspect of this product?
Remote sharing is the best thing where i am taking access and check myself the error was it was very typical challenge for any company to do in minimal latency.
What do you dislike most about this product?
Nothing was dislike it was very good with minimal ping, latency.
What recommendations would you give to someone considering this product?
No one good than this, because it was working in very minimal and secure remote share with access.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Aashita R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Best remote desktop app
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Team viewer is great for making remote desktop connections. I use it most to access control over other's computer.
What is your favorite aspect of this product?
Mouse works flawlessly, with remote control.
What do you dislike most about this product?
This is not very good for general calls. For that zoom and teams are better.
What recommendations would you give to someone considering this product?
If your primary motive is to use it for remote desktop/access, then go for it.
Pros
- Enables Productivity
- Effective Service
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Nisha S.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Nov 2023
Remote Troubleshoot tool
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
The software encryption functionality guarantees the safety of my data whenever i utilise its remote connection services.
What is your favorite aspect of this product?
TeamViewer has dependable and secure remote connectivity capabilities. it ensures usage in corporate environment and it works in low bandwidth as well.
What do you dislike most about this product?
meeting functionalities are limited. its best for remote trouble shoot and IT support but not a replacement for new gen communication tools.
What recommendations would you give to someone considering this product?
meeting functionalities are limited. its best for remote trouble shoot and IT support but not a replacement for new gen communication tools.
Please tell us why you think this review should be flagged.
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