What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 90%
- Service Experience:
- 92%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Application Share
Audio Controls
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
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See what's New in TeamViewer Remote
TeamViewer Reviews
Siam R.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2024
Combine simplicity with TeamViewer.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer is known for its user-friendly interface and reliability, focusing mainly on remote access and support.
What is your favorite aspect of this product?
Support for multiple domains, trusted unattended access, and mobile device access.
What do you dislike most about this product?
It is unstable without an internet connection.
What recommendations would you give to someone considering this product?
If you are looking for scalability, customization, ease of use, connection, good customer service, access, remote support and other key functions, TeamViewer is suitable, this platform adapts to the needs of your work.
Pros
- Efficient Service
- Effective Service
- Altruistic
- Helps Innovate
Please tell us why you think this review should be flagged.
Mawumenyo Atsu N.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2024
TeamViewer: A platform that never disappoints
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
What makes TeamViewer Remote different in my opinion is the ability to easily install, setup and use. There is not much learning needed to understand how to configure it for the first time. Also, the continuous update and improving security features makes it stand out even more.
What is your favorite aspect of this product?
My favorite aspect will be the ability to collaborate with your colleagues or team members even when you're in different places. TeamViewer makes remote access very easy and time-saving.
What do you dislike most about this product?
I currently haven't seen much improvement in the areas of multiple users interacting simultaneously. I would love to see an enhancement in that area.
What recommendations would you give to someone considering this product?
For companies, teams, organizations, or individuals considering TeamViewer Remote, it's essential to recognize its strengths in facilitating remote access, support, and collaboration. If these features are what you need, then TeamViewer will serve you well.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2023
Smooth Connections!
Likeliness to Recommend
Pros
- Respectful
- Client Friendly Policies
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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