What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 90%
- Service Experience:
- 92%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Application Share
Audio Controls
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Also Featured in...
TeamViewer Remote: It's time for a new view
See what's New in TeamViewer Remote
TeamViewer Reviews
Jason M.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
The world's easiest remote connectivity
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
We can connect to other devices to provide specialized, unique, and practical support to customers with problems of any kind. He synthesized the possibility of starting a business based on connectivity and organizational communication. It is frequently used between departments.
What is your favorite aspect of this product?
TeamViewer has been known worldwide and running on every computer for many years. It is highly feasible to coordinate a tech support style form of troubleshooting. It is used from any mobile and desktop device. It's fantastic to be able to use someone else's PC from the comfort of my workspace.
What do you dislike most about this product?
The first is that it relies heavily on a highly efficient Internet connection, and the second is that the interface is changed very often; they delete features or move them around all the time.
What recommendations would you give to someone considering this product?
I recommend TeamViewer to connect and manipulate other users' devices very gently; it is effective and tends to exceed expectations for its reasonable price. It helps improve communication and interaction between people with common interests.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Ajay M.
- Role: Operations
- Industry: Shipping
- Involvement: End User of Application
Submitted Oct 2021
Best remote access tool i have ever used
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Teamviewer offers the best quality and video that a video conferencing project can present available. It likewise gives us a great choice to present and share any record without losing association speed. The association is fantastic, it has a 0% mistake when hindering discourse.
What is your favorite aspect of this product?
Teamviewer is a brilliant and simple way in our remote working style. Teamviewer is one of the incredible ways of finishing remote work rapidly. We can participate in our association work through Teamviewer. Teamviewer can be worked starting with one PC then onto the next PC, portable, or tablet was exceptionally quick. We can use TeamViewer for moving documents starting with one PC then onto the next. IT Department of our association can fix all PCs distantly in the event of any shortcoming.
What do you dislike most about this product?
Document move is altogether influenced when the transfer speed isn't adequately steady, be that as it may, I can't find whatever else to hate about this program. Access drops at specific focuses and must have somebody genuinely at PC to permit him access.
What recommendations would you give to someone considering this product?
I have had the option to get to associate's and customer's PCs effortlessly and give far off help to others proficiently when the need emerges using this instrument, the main thing I have had to know is the device ID and password, which are on display when the application is dispatched. As we have found more components, I have had the option to get more out of this apparatus with my team. It is advantageous, has many devices, and associates with different PCs with the end goal of remote help and cooperation rapidly and without any problem.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Victor M.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Nov 2021
More stable and higher quality video calls
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Basically this type of tools have quite similar characteristics, what if I can highlight of TeamViewer is the quality at the time of the connections and / or calls and it is that they are extremely stable, the crashes or interruptions simply do not exist in this wonderful application
What is your favorite aspect of this product?
My favorite aspect is without a doubt that it offers the possibility of taking remote control of a computer while at the same time we are holding a VoIP call, which is extremely beneficial when offering technical support to the users of the organization.
What do you dislike most about this product?
Honestly, there is nothing that I dislike or dislike in relation to this application, for which I must say that I have no criticisms, complaints or bad comments about TeamViwer Meeting.
What recommendations would you give to someone considering this product?
My recommendation is very simple, try TeamViwer Meeting if you really want to experience a higher quality in your VoIP calls or conferences.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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