TeamViewer
8.9 /10

What is TeamViewer?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

TeamViewer won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

TeamViewer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer?

2% Negative
6% Neutral
92% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Transparent

Feature Ratings

Average 87

Screen Share

89

File Transfer

89

Audio Conferencing VoIP

87

Keyboard Mouse Control

86

Video Conferencing

86

Virtual Whiteboard

86

Audio Conferencing Call in Bridge

86

Audio Controls

85

Application Share

85

Instant Messaging

84

Facilitator Functions

84

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Ease of IT Administration

86

Business Value Created

85

Usability and Intuitiveness

85

Quality of Features

84

Breadth of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Vendor Support

82

Availability and Quality of Training

82

Ease of Customization

82

TeamViewer Reviews

Vikas R.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

TeamViewer Review

Likeliness to Recommend

9 /10

What differentiates TeamViewer from other similar products?

Ease of access Security Portability

What is your favorite aspect of this product?

The security and ease of access are my favorite aspects of the product.

What do you dislike most about this product?

The cost model of the app, and the inability of connecting with someone who is on a lower version then you.

What recommendations would you give to someone considering this product?

Try to learn the demo version software before buying the real deal

Pros

  • Enables Productivity
  • Efficient Service
  • Altruistic
  • Friendly Negotiation

Mohit K.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Magnificent Communication Tool

Likeliness to Recommend

10 /10

What differentiates TeamViewer from other similar products?

I believe that TeamViewer meeting is an excellent communication tool. Currently, we use it in two ways to communicate internally and also for video conferencing with clients, which we can address individually to solve their questions and concerns. Thanks to this communication tool, the level of synchronization in the internal workgroup have increased, which makes our work faster and more efficient. It has also greatly improved our communication with our customers or suppliers with whom we must always keep in touch.

What is your favorite aspect of this product?

It has good video resolution and focus adaptation. Variety in forms of communication( Message, voice messages & writing). It has an excellent capacity of people in a group conference. Perfect for business.

What do you dislike most about this product?

Little connectivity in the app by phone has problems logging in and disconnects.

What recommendations would you give to someone considering this product?

Appropriate use of this tool would be to use it for internal communication in the company or to contact customers. A misuse would be to use it for something personal like communicating with your family or friends. Since I think this tool is for commercial use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Asher C.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Best video conferencing App

Likeliness to Recommend

8 /10

What differentiates TeamViewer from other similar products?

TeamViewer meeting isn't restricted to its user-friendly UI, video conferencing, distant work area while gathering, VoIP calls, and Instant Messaging highlight yet additionally it’s basic gotten stage for talking about business. Very friendly help and most you could share records and archives while phone calls.

What is your favorite aspect of this product?

Anything correspondence-related, meeting-related, or study-related is addressed and worked on utilizing the Team watcher Meeting Platform. Generally, worker and client collaborations are more coordinated and positive. Our business' representative spirit has improved colossally, and consumer loyalty has gotten to the next level.

What do you dislike most about this product?

TeamViewer Meetings support practically all gadgets, it frequently hangs in android mobiles. It isn't notable as its rivals, so we can not involve it in all situations, as different members probably won't have utilized it. The slow internet connection can cause slack and once in a while joins that are made to be decoded end up scrambled.

What recommendations would you give to someone considering this product?

TeamViewer has a lot of components that make the application/gadget outstandingly straightforward it allows the clients to have secure video conferencing with incredible sound quality The best thing for this instrument is that it doesn't require various people to have the application acquainted with going to calls and get-togethers. TeamViewer is a cloud-based gadget so the security of information that is being moved. TeamViewer can be used as a vault for taking care of data.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Most Popular TeamViewer Comparisons