TeamViewer

What differentiates TeamViewer from other similar products?

Persistent chatting channels IRC style featured (BIM) UC, UcaaS and files sharing tool

What is your favorite aspect of this product?

Unlimited recording support

What do you dislike most about this product?

I personally I'm much ok with all it offers since it's chargless

What recommendations would you give to someone considering this product?

I urge all to pick it and experience it services

What differentiates TeamViewer from other similar products?

We provide a service from our computer to customers who need our help or support in real time thanks to the connection that gives us this API which allows us through a series of requirements to connect to the operating system of our client. Many of the times our internal teams use our systems in the USA data centers that need to be managed remotely by our operations team.

What is your favorite aspect of this product?

With TeamViewer we have created a help desk system that generates real-time remote support environments along with device management across the organization to streamline processes, as well as sound quality and window scaling, it works very well when connected to computers with different screen resolutions. The mobile experience is also well done, as you can swipe across the screen and tap what you need or move your finger across the screen to move the cursor.

What do you dislike most about this product?

Disadvantage of this software for us is the cost. TeamViewer is somewhat expensive, when purchasing it becomes one of those "better to have it and not need it than need it and not have it" situations. It demands a lot of bandwidth that many other remote support applications do not, so if you are working with a client and have a bad internet connection, you will see a lot of delays for cursor and tool movement.

What recommendations would you give to someone considering this product?

For us it is very suitable in certain cases where a small group manages a large number of clients and systems. It is also useful for a larger team managing a staff distributed over many operators. They can use it for any company from small to large scale. But considering the information they have that operating system so it is not advisable to leave this API in the hands of any unauthorized personnel.

What differentiates TeamViewer from other similar products?

I can say that what sets it apart is how practical it is to be able to find the functions, in general the system, even on the desktop, is easy to understand. You enter with your username and password and inside you can have meetings with up to 300 people, something that greatly facilitates meetings with teams. large or even talks with the entire team in general of the organization without having to have several meetings during the day

What is your favorite aspect of this product?

What I like the most is that it is easy to understand, it can be shared from files such as making calls with advanced quality, to give a more professional impression.

What do you dislike most about this product?

I have no problem with the way this tool works, its capabilities are well deployed in both large and small organizations, being of great help to those growing organizations

What recommendations would you give to someone considering this product?

My recommendation is to evaluate this tool from a labor criteria, it could be implemented personally but as a work tool there are many more advantages