What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Keyboard Mouse Control
Video Conferencing
Virtual Whiteboard
Audio Conferencing Call in Bridge
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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TeamViewer Reviews
Dickens H.
- Role: Consultant
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2023
Fantastic product!
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
The key thing that differentiates TeamViewer Meeting in the market for us is its remote access capabilities added on top of the meetings functionality. All other tools like Zoom or Any-desk are single use tools.
What is your favorite aspect of this product?
It has remote access capabilities added on top of the meetings functionality.
What do you dislike most about this product?
It is a bit costly on my budget, but not very damaging.
What recommendations would you give to someone considering this product?
I just need quicker response times when contacting sales and support! Otherwise, Teams Meetings is a great tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Isael Alexander M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2023
Fascinating product with good features
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
As for me, I feel that there is a big difference between Teamviewer meeting and other products, this Thanks to the large number of features that this system offers us, being able to highlight the security of this It is one of the few that offers us end-to-end encryption, which ensures us a collaboration in time real that makes us feel comfortable, as well as this has a very high compatibility with all systems operating systems that makes this system authentic and unique because it is also very easy to use
What is your favorite aspect of this product?
My favorite aspect of this product is the productivity and efficiency that it offers us, we can have several simultaneous connections as well as we have very efficient support from the proprietary company, the software It is one of the best we have used, it offers us compatibility with all the operating systems we use It is also very easy and intuitive to use.
What do you dislike most about this product?
I don't like the price of the licenses a bit, but I really think it's worth it because it works perfectly for us. and we have not had failures with it
What recommendations would you give to someone considering this product?
I would recommend that you buy it, this system is very efficient and does not consume so much bandwidth, so it will not affect the network since it It is a good system that has helped us improve our productivity by 90%
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Sebastián R.
- Role: Human Resources
- Industry: Entertainment
- Involvement: End User of Application
Submitted Feb 2023
It's a very versatile product.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
It has a big range of features.
What is your favorite aspect of this product?
It works perfectly and satisfies it's purpose.
What do you dislike most about this product?
Input lag.
What recommendations would you give to someone considering this product?
Keep improving and innovating.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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