What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Keyboard Mouse Control
Video Conferencing
Virtual Whiteboard
Audio Conferencing Call in Bridge
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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TeamViewer Reviews
Zafar A.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
A good tool to work with
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
This product is a good tool to establish a control on remote desktop and to conduct a conference call simultaneously.
What is your favorite aspect of this product?
It is a perfect match to Apple iOS, as it is mostly one tool that works in integration if other software is on another end.
What do you dislike most about this product?
The connection must be a really good to establish non interacting conference call and remote control.
What recommendations would you give to someone considering this product?
This product is a good option if you don't have access to other similar products.
Pros
- Trustworthy
- Security Protects
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Pranjal M.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2023
Decent virtual meeting platform
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
The fact that it offers cross-platform access to communication between two devices, This is not quite common to many other platforms.
What is your favorite aspect of this product?
It lets you use any other device (every kind) remotely being anywhere in the world.
What do you dislike most about this product?
Its pricing and can not share large files.
What recommendations would you give to someone considering this product?
They can for sure go for this product if looking for integration of several platforms.
Pros
- Unique Features
- Effective Service
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Patrick G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Senior Marketing Manager
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
The software facilitates instant communication between users. All necessary features have been rolled into this convenient hub, making it easier than ever for users to get their tasks done. There is a wide range of programs with which this works. A screen-sharing feature is included. The procedure may be initiated with minimal effort from the user.
What is your favorite aspect of this product?
It's perfect for remote access since it provides a safe, reliable connection. Because of TeamViewer's encryption options, our data will be safe while we're logged in remotely. Teamviewer makes it easy to use this technology across a variety of devices by providing a streamlined interface and compatibility for a number of different platforms. Its straightforward configuration process and clear instructions have earned high marks from both IT pros and regular people.
What do you dislike most about this product?
TeamViewer's price structure and overall performance lag behind the competition, which is a major drawback for some customers. In addition, it has compatibility issues with some internet setups and OSes.
What recommendations would you give to someone considering this product?
TeamViewer is my favorite remote-sharing app since it works with every OS out there, it's lightning fast, and it has excellent security features. With a good internet connection, it is also quite trustworthy. Absolutely no reservations in suggesting this product to anyone in search of reliable remote support services.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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